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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
632 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 632 reviews

August 17, 2023

Been taking my cars to Gene Messier for years now and I still get the best care. Excellent service More

by Vondiana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC
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Sep 01, 2023 -

Gene Messer Ford of Amarillo responded

Vondiana, your kind words are much appreciated! We are very grateful for your patronage. We value your business and look forward to serving you again!

August 15, 2023

I used the mobile service. They came to my house and fixed the shifter stuck in reverse. Mr Bershears was very cordial and knowledgeable. He had the cable repaired in 20-30 m More

by terrilldeemitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
SERVICE: Danny, Gary, Mr Bershears.
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Sep 16, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for choosing Gene Messer Ford Amarillo! We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We look forward to the pleasure of serving you again!

August 15, 2023

Had a recall and it was handled quickly and professionally. I have had some work here before and was very satisfied with the results. More

by jsmith5507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
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Sep 06, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Very kind quick and efficient When I was told by another dealership, nothing was wrong They managed to fix my problem and another problem I didn't even know I had. More

by jenn torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 23, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for choosing Gene Messer Ford Amarillo! We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you!

August 05, 2023

Professional service , clean facility Special thanks to Jeremy Chastain He has been with the service of our 2019!F-150’ since day one of purchase he is very outstanding service rep , and look forward to More

by rrrtrevino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
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Aug 14, 2023 -

Gene Messer Ford of Amarillo responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 05, 2023

Every time! Always satisfied with the service! Fast, reliable and overall, I can trust the team working on my truck. Thanks! More

by Ramiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Aug 14, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 03, 2023

Jeremey always takes good care of me. Does what he says he will do and acts like he cares. More

by rebelgene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremey
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Aug 26, 2023 -

Gene Messer Ford of Amarillo responded

Thank you for acknowledging Jeremey! It is always great to hear when one of our associates is acknowledged for their professionalism. We appreciate the Five-Star review. We look forward to assisting you again.

July 31, 2023

I appreciate Misti's help and dedication and so far I love the vehicle thanks More

by luther
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Misti
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Aug 02, 2023 -

Gene Messer Ford of Amarillo responded

Luther, we are glad we could help!

July 28, 2023

Manager was absolutely crooked and so unprofessional! ! Never trade her again!!!!! Very rude and disrespectful More

by tkbatton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tyler
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July 28, 2023

Gene Messer service department sucks, they treat their customers like they really don’t care about them! Service writers never call back or follow up on any information that you leave regarding your vehic More

by marleesharp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy
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