Back

Gene Messer Ford of Amarillo

Amarillo, TX

4.7
684 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

Directions

By Type

Showing 684 reviews

May 01, 2025

Initially when I walked into the service department I was not greeted by anyone. Three of the service techs there saw me, and chose to look away and continue doing whatever they were doing behind their desk. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Celaya
May 02, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 30, 2025

JC it's one of the best service people they have I've been to different Ford dealers in my travels and they all been accommodating, which is really nice. But JC went above what is nice he put us in as More

by tip70461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC in the service department
May 02, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

April 29, 2025

Damian was very helpful & informative about our vehicle & what may or may not be needed . Very good attitude & service dept was pretty quick . More

by mainpapasito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 30, 2025 -

Gene Messer Ford of Amarillo responded

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2025

Absolutely flawless… easiest car buying process I have ever experienced. Awesome job Bruce Vasquez .. Thank you.. Gene Messer More

by chrismelton38
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bruce,Vasquez
May 01, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 28, 2025

The service appointment was honored and the service writer was polite and efficient. Truck was there for 10,000 mile maintenance and a recall notice. Was in and out in 2 hours. Pricing was better than More

by Marcusnorris120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor C.
Apr 29, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2025

Levi Thomas was very informative to all of our questions and very receptive to matching the price on a truck in hereford that we were looking at to buy . He did a great job of keeping the experience as qui More

by tpond211 Pappa pond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Thomas
Apr 29, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found Levi to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

The dealership was prompt and knowledgeable. I was able to get in and out in a timely manner. More

by elt662
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service writer
Apr 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2025

Chase ,AJ, and Josh were very accommodating. We are please with our new/used van. They all were so friendly and efficient. This is my 3 rd vehicle from them. I would comeback again. More

by Texasmom1966
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase,Josh,Aj
Apr 28, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with Chase, Josh and team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 24, 2025

Great customer service. They take good care of the vehicle and the customers. Thank you More

by wieck123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach
Apr 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

I always have friendly service Damian was very polite and cirtious and we even joked around. Keep up the good work. More

by Lynn.2640
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 27, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

...
5
...