Gene Messer Ford of Amarillo

Great customer service, fast and excellent service, ordered a truck and they got me exactly what I asked for and even gave me a good price on my trade! ordered a truck and they got me exactly what I asked for and even gave me a good price on my trade! More

I have bought several vehicles from this dealership and will continue to do business with them. They provide excellent customer service. I would recommend them. will continue to do business with them. They provide excellent customer service. I would recommend them. More

Gene Messer is THE BEST ford dealership around. Great customer service and very nice. Highly recommend them! Great customer service and very nice. Highly recommend them! More

The service I receive each time is absolutely the best I’ve ever gotten. The team always keeps you informed on the repairs and works with you to get the best price. I highly recommend them. I’ve ever gotten. The team always keeps you informed on the repairs and works with you to get the best price. I highly recommend them. More

Great staff to work with. I’ve had a few experiences with various service departments over the years and these folks made this visit a pleasure. I’ve had a few experiences with various service departments over the years and these folks made this visit a pleasure. More

Friendly staff timely service no wait time. Everything went very smoothly and I am pleased with the service. Everything went very smoothly and I am pleased with the service. More

Wow, mobile service for my recall? That was amazing! First of all, when I called, I talked to Victor and he was so kind and helpful. Then he transferred me to Dawn’s phone, but it said That was amazing! First of all, when I called, I talked to Victor and he was so kind and helpful. Then he transferred me to Dawn’s phone, but it said she was unavailable so I called back and got to visit with her. She was helpful and gave me an appointment for the next morning. Miguel called the next morning and left a message that he was on his way to meet me at my church where I work part time. He was on time, friendly and professional. He gave me a coupon for future service and did it all in a timely manner. More

Very helpful and went out of the way to make sure our deal went smooth and easy. deal went smooth and easy. More

I was notified of a recall on my Lincoln Corsair. It was taken care of in a very timely manner and very professionally. It was taken care of in a very timely manner and very professionally. More

Initially when I walked into the service department I was not greeted by anyone. Three of the service techs there saw me, and chose to look away and continue doing whatever they were doing behind their desk. not greeted by anyone. Three of the service techs there saw me, and chose to look away and continue doing whatever they were doing behind their desk. One, by the name of Victor, saw me as I was walking by each tech and waved his hand to me to offer his assistance. He helped me with what I needed done with my vehicle and was very professional. I brought up my concerns with the other employees with the service department manager and he stated he will address the issue at their next meeting. Basically when I walked into any establishment or business I expect some type of greeting even if you can’t help me. Find me someone that can help. That is the customer service I expect. More