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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
634 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 634 reviews

April 01, 2024

The staff was good, the guy that drove out was the best person on the staff. More

by Jaar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett brashears
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Apr 04, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 29, 2024

Jimmy is AWESOME. Had the entire process done in 2-3 days. Went above and behind for me. I love my first ford! More

by cheycawyer12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy
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Apr 04, 2024 -

Gene Messer Ford of Amarillo responded

That's fantastic to hear about your experience with Jimmy at the dealership! We're thrilled that he provided you with excellent service and went above and beyond to ensure a smooth process for you. Congratulations on your first Ford, and we're glad that you love it! We're here to ensure your continued satisfaction with our dealership and services.

March 28, 2024

I bought new tires and had an alignment. Ryan in service and Juan were great to deal with. I will definitely use them again. More

by dlegrand42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ethier, Juan
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for sharing your experience with us! We're delighted to hear that Ryan and Juan provided you with great service while purchasing new tires and getting an alignment. We appreciate your kind words and look forward to assisting you again in the future.

March 28, 2024

Had several significant items to be repaired. Work was explained and completed satisfactorily. Damien was the service representative that worked with me yo get these items repaired and Juan did More

by ctex99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien,Juan
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for sharing your experience with us! We're glad to hear that Damien provided you with excellent service and explained the work to your satisfaction. It's also great to know that Juan ensured a smooth transportation process for you. Our team at Gene Messer Ford Amarillo aims to deliver top-notch service, and we appreciate your feedback.

March 27, 2024

Great customer service from The beginning till the end definitely will be going back for more service in the future More

by ruizfrancis893
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 27, 2024

The service was very good. The technician explained everything to me very clearly and I was satisfied. More

by Eloisecornish15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The young and pleasant guy. I don’t remember his name off hand
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Mar 29, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

Quick repair on rear camera recall, as soon as parts became available. Courteous. Explained the problem. More

by Kay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent
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Mar 28, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 26, 2024

3-25-24. Had to go have an oil change today. I had an appointment so I got right in. The technician noticed my auto needed a CT wheel alignment. I knew it did More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian Gregor
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

Thank you for sharing your positive experience with us! We're delighted to hear that your oil change appointment at Gene Messer Ford went smoothly and that the technician also noticed the need for a CT wheel alignment, resulting in a noticeable improvement in your driving experience. We appreciate your feedback and look forward to serving you again in the future.

March 26, 2024

Excellent experiences when I come in for service or while I have been looking at a new truck. It’s been an impressive experience. More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
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Apr 03, 2024 -

Gene Messer Ford of Amarillo responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

March 22, 2024

Jeremy is the best! He is always friendly and helpful, regardless of what the need is. More

by melissa777222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Mar 26, 2024 -

Gene Messer Ford of Amarillo responded

It's fantastic to hear that you had a great experience and that Jeremy provided the best assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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