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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
684 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 684 reviews

May 21, 2025

Damian is very polite and professional. our expected wait time to finish our appointment was an hour and a half but we were done in less than an hour which is really quick. thank you man! More

by robertjohnsarona87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
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May 23, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found Damian to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 17, 2025

I have had the best experience at this dealership. Team is always friendly, nice &, positive.!! More

by Vlaredo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny in the service department !!
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May 20, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 16, 2025

Great service & quick to get us in! They are friendly and always do good work. More

by Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Damien
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May 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2025

Fast friendly service. They job very well. I will definitely refer others to this dealership and their service department. More

by robnebr.51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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May 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 16, 2025

Gene messer has improved its service department showing. Customer video of actual work being done and recommending. Service which should be done. I really like this. Also service representative is very good More

by Sam mountain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason smith
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May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hello Sam, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Everyone went out of their way to take care of my service needs. The service facility is always well kept and the service specialist, Tim Roach, was friendly and knowledgeable. More

by Nickbtx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Roach, Noe Anzaldua, and Bill Brantley.
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May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2025

Great work. The service was great. JC did an awesome job. Car is running like new. More

by Nate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jc
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May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hi Nate, thank you for your kind review; we are happy to pass along your comments to JC here at Gene Messer Ford Amarillo! We are always more than happy to assist you if anything else comes up. Take care!

May 16, 2025

Great service. In and out in a little over a day for cam phaser replacement. Great work! Thanks More

by MarkC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, my service advisor is always great to work with.
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May 19, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

May 13, 2025

I bought my 2020 f150 KingRanch here and they have been the only ones to service it. More

by falconfaraon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Either
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May 16, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

May 12, 2025

Being a widow & needing all the guidance I can get, JC & all the team go out of their way to help me. Always pleased with the service. More

by Grammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Ahrens
Report | Print
May 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi Grammy, thank you for your kind review, we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! If you have any further questions, please don't hesitate to reach out!

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