
Gene Messer Ford of Amarillo
Amarillo, TX
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Traveling and had a problem. Danny met me in the driveway almost immediately and said he would get right on it and that's exactly what he did. We were back on the road in two hou Danny met me in the driveway almost immediately and said he would get right on it and that's exactly what he did. We were back on the road in two hours. Can't say enough about the experience. More
Took my 2023 Ford F150 Platinum in on Monday with 3 items they were going to address - 2 were recalls and the 3rd was an issue with the back passenger window (it should be a recall item also, as it has happe they were going to address - 2 were recalls and the 3rd was an issue with the back passenger window (it should be a recall item also, as it has happened frequently on this Ford model pickup). Upon drop off, I was assured that getting it back by the upcoming Friday would not be an issue. It became a major issue. As of Thursday afternoon, it hadn’t even been looked at, nor assigned to a technician. Long story short - I got my pickup back on Saturday at noon and only the window had been fixed - neither recall item was even looked at. More
Our sales professional, Chase, did an awesome job on working with us to get a fair deal. From the manager to reception, we received great customer service. Clean modern facilities too. working with us to get a fair deal. From the manager to reception, we received great customer service. Clean modern facilities too. More