
Gene Messer Ford of Amarillo
Amarillo, TX
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They did an oil change and addressed the diaper that was hanging down. They reattached it with a zip tie and saved me money when they could have replaced it for an additional cost. I appreciate the savings. hanging down. They reattached it with a zip tie and saved me money when they could have replaced it for an additional cost. I appreciate the savings. More
JC in the service department made sure that the mechanic had everything that he needed to get the job done on my Corvette, he always makes sure that everything is done right, always goes out of his way, ma had everything that he needed to get the job done on my Corvette, he always makes sure that everything is done right, always goes out of his way, makes me feel like family, the mechanic w very knowledgeable. Noe is always great about getting my ride back to me. More
The service department is very good. The new vehicles are usually loaded with options making them more expensive than the dealership in Lubbock. The new vehicles are usually loaded with options making them more expensive than the dealership in Lubbock. More
J. C. Arhens was great. He was the first person I talked to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They n to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They needed to do a compression test over the weekend. On Monday morning he notified me that the only fox was to replace the engine. I agreed to ordering and replacing the engine. J C kept me up to date regularly. I am disappointed with Ford that the engine had to be replaced in a car with just over 45000 miles on it. Very expensive. More