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Gene Messer Ford of Amarillo

Amarillo, TX

4.7
636 Reviews

3400 Soncy Rd.

Amarillo, TX

79119

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Showing 636 reviews

April 17, 2025

The dealership personnel was very helpful, friendly and efficient! The work was completed on a timely basis. More

by Sharonmears
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Pollard
Apr 18, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

Best dealership I've ever dealt with. Damien was very helpful and absolutely did not raise the price. More

by texasdavidsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
Apr 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy to hear you had such a positive experience with Damien! Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

Went in for an oil change. Scheduled online easily. Fairly quick service. Had a free soda. More

by Lisa H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien Gregor
Apr 17, 2025 -

Gene Messer Ford of Amarillo responded

Hi Lisa, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 15, 2025

They did an oil change and addressed the diaper that was hanging down. They reattached it with a zip tie and saved me money when they could have replaced it for an additional cost. I appreciate the savings. More

by kennethbroxterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
Apr 17, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

JC in the service department made sure that the mechanic had everything that he needed to get the job done on my Corvette, he always makes sure that everything is done right, always goes out of his way, ma More

by sheilamdolloff2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC, not sure of the mechanic , Noe
Apr 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2025

I had a dead battery and I couldn’t charge my car so the dealership sent someone out with a new battery and replace it very much appreciated More

by Klaissle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn wall
Apr 15, 2025 -

Gene Messer Ford of Amarillo responded

Hello Klaissle, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Very professional and got us in and out in very short time with quick appointment scheduling. More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Apr 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello Pete, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2025

The service department is very good. The new vehicles are usually loaded with options making them more expensive than the dealership in Lubbock. More

by DaleM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello Dalem, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 12, 2025

I was very pleased with the staff, they were helpful and knowledgeable about my vehicle. More

by thomasdewayne121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor
Apr 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. We are always more than happy to assist you if anything else comes up. Take care!

April 11, 2025

J. C. Arhens was great. He was the first person I talked to on Friday about a check engine light. He called me that afternoon to let me know what diagnostics had found. It was a leaking #2 cylinder. They n More

by Jack B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J. C. Ahrens
Apr 14, 2025 -

Gene Messer Ford of Amarillo responded

Hello Jack, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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