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Gene Messer Ford of Amarillo
Amarillo, TX
894 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 894 reviews
January 23, 2026
So helpful! Love their mobile service! They came to my job and to repair some recalls on my vehicle! So helpful and convenient! Brett was so great! Love their mobile service! They came to my job and to repair some recalls on my vehicle! So helpful and convenient! Brett was so great! More
by Canne
Employees Worked With
Brett
January 21, 2026
Everthing went good, just one problem i got on the Lubbock was commuting with me and i thought it was amarriilo need a better way to separate the two dealership so i have to make another trip to get m Lubbock was commuting with me and i thought it was amarriilo need a better way to separate the two dealership so i have to make another trip to get my recalls done More
by jeff.d.Maxwell53
Employees Worked With
There were two or three all were very nice trying to figure out what was going on
January 21, 2026
Took my motorhome in for service and warranty repairs. Was able to get an appointment with no delay . The entire process was very smooth. Serena, my advisor did a super job of keeping me informed and was Was able to get an appointment with no delay . The entire process was very smooth. Serena, my advisor did a super job of keeping me informed and was very transparent on pricing .she got me in and out in one day. WOW! The Technician texted a video and found a charging problem that would have caused me concern down the road. Just a great overall job! I definitely recommend this service department. Rudy and the gang have it going on! More
by EDWARDHUNTLEY3
Employees Worked With
Serena
January 21, 2026
I took my truck to this dealership to get serviced as I have done many times before. The guy that helped me originally, Andrew, was very professional and phenomenal at his job. When I went to pick my truck have done many times before. The guy that helped me originally, Andrew, was very professional and phenomenal at his job. When I went to pick my truck up, Andrew was unavailable so another employee stepped in to help. He was not nearly as helpful and was argumentative about the use of discounts that the dealership offered. To the point of being absolutely no help or no attempt at helping with this. After contacting Andrew, he quickly and professionally helped resolve the situation in a matter of minutes. I’ve used this dealership before and will use them again but it was disheartening to see the lack of effort from an employee More
by Chasef16
Employees Worked With
Andrew
January 20, 2026
Took my Truck in for Small oil leak. Gene Messer wanted. $1500 to fix it. Way too high! over a week later.The Truck was ready to be picked up. It had a check engine light on it. That was Gene Messer wanted. $1500 to fix it. Way too high! over a week later.The Truck was ready to be picked up. It had a check engine light on it. That wasn’t there when I brought the truck in. Gene Messer. wanted another $450 to fix it. paid $1500 to get it fixed a tech or a mechanic drove my truck to the parking lot and did not say anything about a check engine light! called me and told me to come get my truck now. wasted three or four hours of my time and Gene Messer’s mechanics time. Just to have to put my truck back into the shop and charged me another $450. for a total of $1950.didn’t even change the oil after putting gaskets on the top part of my engine. if Gene Messer would like to make this right I will give a better review but until then I will not bring my business back to Gene Messer. I have bought. two vehicles from Gene Messer.If I’m the only one that thinks this is not a good way to do business. Please let me know email buckweb64@gmail.com More
by buckweb64
Employees Worked With
Rudy Ibarra / Figo Kayahphu
January 16, 2026
I recently purchased a new car from Gene Messer Ford, and the entire experience was fantastic. Jonathan Turn was my sales person, and he made the process smooth, stress-free, and genuinely enjoyable. He was the entire experience was fantastic. Jonathan Turn was my sales person, and he made the process smooth, stress-free, and genuinely enjoyable. He was patient, knowledgeable, and took the time to answer every question without ever making me feel rushed or pressured. Jonathan went above and beyond to help me find exactly what I wanted, and his professionalism and friendly attitude made all the difference. I left feeling confident in my purchase and truly appreciated as a customer. If you’re looking for a great buying experience, I highly recommend Gene Messer Ford — and definitely ask for Jonathan! More
by crissibri
Employees Worked With
Jonathon Turn
January 13, 2026
I appreciate having a dealership in our area. I don’t appreciate having to wait at the dealership 2-3 hours for an oil change. Just be upfront with me on the time so I can make a better decisio I don’t appreciate having to wait at the dealership 2-3 hours for an oil change. Just be upfront with me on the time so I can make a better decision on my options for the long wait. More
by Lsmom1
Employees Worked With
Danny
