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Gene Messer Ford of Amarillo
Amarillo, TX
678 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 678 reviews
June 03, 2025
Danny Pollard at the dealership in Amarillo Texas has gone out of his way to be kind (always has a smile on his face when I see him) and helpful and ensure that what I needed and wanted done was accompli gone out of his way to be kind (always has a smile on his face when I see him) and helpful and ensure that what I needed and wanted done was accomplished in a timely manner. Even when I needed a ride home, he made sure that I had one, and again…did it with a smile on his face. He is an exceptional employee for Ford, I hope Ford realizes Danny’s value because people like this are few and far between in our world right now. He is excellent. More
by vickijo58
Employees Worked With
Danny Pollard
June 03, 2025
Damian provided all the services my car needed at 65,000 miles with courtesy, skill, and real consideration for my 86 years. I love Gene Messer Ford Amarillo. They always treat me royally! Russ miles with courtesy, skill, and real consideration for my 86 years. I love Gene Messer Ford Amarillo. They always treat me royally! Russ More
by Russ
Employees Worked With
Damien Gregor
June 02, 2025
David Smith my sales rep let me test drive 5 vehicles trying to decide on what made me smile, little did we know the bottle of water he offered me next to the vehicle on the showroom floor did the trick! trying to decide on what made me smile, little did we know the bottle of water he offered me next to the vehicle on the showroom floor did the trick! He was very accommodating despite internet issues and a holiday weekend but the no nonsense sales approach made it a pleasant experience! Throw in the after purchase service and it's been a great experience overall. Go get yourself a free water from David and you will find a smile too!! More
by Endlessresourcesconsulting
Employees Worked With
David Smith
May 29, 2025
Needed help figuring out my factory code for keyless entry on a ‘21 Corsair. Came by first thing in the morning and was told they could do it, but that they were really busy and didn’t want me to have t entry on a ‘21 Corsair. Came by first thing in the morning and was told they could do it, but that they were really busy and didn’t want me to have to wait for 3-4 hours, so to come back later that afternoon. Returned that afternoon and told by a different tech that their code reader wasn’t able to figure out the factory code and then tried to upsell me to buying a second fob as the only solution. As a Lincoln dealership, I find it hard to believe there’s no other means to determine what the factory code is. Very unprofessional to waste my time by having me leave and come back only to try to upsell. More
by Anthony
Employees Worked With
Jeremy C.
May 25, 2025
Staying in Amarillo the morning we were leaving the check engine light came on in our Ford F-250 Truck. We called Gene Messer Ford and they got us in at 10:30. Fortunately we were assigned Jeremy Chastain as engine light came on in our Ford F-250 Truck. We called Gene Messer Ford and they got us in at 10:30. Fortunately we were assigned Jeremy Chastain as a service advisor. He came out and identified the problem himself and took our vehicle to be worked on. He kept us up to date on everything and made sure we were comfortable while waiting. They had us back on the road in a few hours. Wish we had a Dealership with people like Jeremy working there where we live. More
by sdriehs
Employees Worked With
Jeremy Chastain
May 24, 2025
Every one was super friendly and the kept a nice clean work space I will always come to these guys because I believe they can and will help me with any problem I have with my car work space I will always come to these guys because I believe they can and will help me with any problem I have with my car More
by jorge101jj
Employees Worked With
Damian
