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Gene Messer Ford of Amarillo

Amarillo, TX

Overview
Reviews
4.7
690 Reviews
Call Dealership (806) 355-7471
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3400 Soncy Rd.

Amarillo, TX

79119

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Showing 690 reviews

June 20, 2025

JC, my service rep, cares about taking care of the details regarding my repairs. He is caring, professional, and courteous! More

by Becky Simms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J C
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Jun 23, 2025 -

Gene Messer Ford of Amarillo responded

Hello Becky, thank you for your kind review; we are happy to pass along your comments to JC here at Gene Messer Ford Amarillo! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2025

Very helpful and friendly staff. Absolutely no pressure and helped my wife and I find the right vehicle at the right price. More

by leefpnj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Nelson
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Jun 18, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2025

The service was top notch and Ryan was very helpful thank you for taking care of me More

by jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi Jacob, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Ford Amarillo! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 14, 2025

To get in for an oil change they did a whole complete inspection they were awesome they told us everything they were doing explained everything to us they are the nicest people and did an awesome job More

by Margery.mccort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Pollard
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Jun 16, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2025

Excellent customer service Jeremy is awesome! Very personable and professional! Look forward to working with him in the future More

by deniandanthony
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Report | Print
Jun 15, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 12, 2025

The service department is top notch. They took me in without an appointment during a road trip for an issue I needed to fix with my car. Victor and Jimmy stay after hours resolving the More

by Pilar1313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor, Jimmy
Report | Print
Jun 14, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. If you have any further questions, please give us a call. We're always happy to help!

June 10, 2025

Did extensive testing on engine control light. Gave a shuttle to and from my location. Would use again if in Amarillo. More

by Garydoty361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 13, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 09, 2025

The work was done quickly ! The service manager was very pleasant and did exactly what I asked to be done. More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Pollard
Report | Print
Jun 12, 2025 -

Gene Messer Ford of Amarillo responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2025

Service Advisor Jeremy Chastain was knowledgeable and professional. He explained what service was needed for my vehicle and knew what was required to get it done in a timely manner More

by NY John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Chastain
Report | Print
Jun 10, 2025 -

Gene Messer Ford of Amarillo responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Ford Amarillo. Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2025

They were courteous, helpful and efficient. Really appreciated their professionalism. I WILL BE BACK AS MY DEALERSHIP OF PREFERENCES More

by Dhrtl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor C.
Report | Print
Jun 09, 2025 -

Gene Messer Ford of Amarillo responded

Hi, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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