Back

Gene Messer Chevrolet

Lubbock, TX

4.7
335 Reviews

1302 S Loop 289

Lubbock, TX

79412

Directions

By Type

Showing 335 reviews

September 27, 2024

They are very good at customer service. They quoted me a time frame for doing two recall items and an oil change. Unfortunately it took an extra hour and they comped the oil change for maki More

by Rh
Recommend Dealer
Yes
Employees Worked With
Jalensolar bubbler kit
Oct 02, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 26, 2024

Keven kept me updated about my service and was very friendly! The guys at the sales counter were also very welcoming and friendly! More

by valeriedawnw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 25, 2024

Every time we take our truck for oil change the staff is very friendly and professional and we have always been happy with the way we are treated More

by Deliaa226230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Janel Ordonez is a very nice person and a great asset to your company
Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 24, 2024

It was a nice and clean. Good hot coffee and Gauge took good care of me. More

by cortez.andrew23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope you have a great day!

September 24, 2024

Very friendly and got vehicle out in a timely manner. Kept me updated as service progressed. More

by tdacus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service adviser
Sep 28, 2024 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!

September 23, 2024

Great customer service and friendly staff! I Will definitely come back for my next automobile! More

by cochoa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey
Sep 28, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. If you have any further questions, please give us a call. We're always happy to help!

September 20, 2024

David was great as always will never do business anywhere else but Gene Messer Chevrolet! More

by Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brewer
Sep 22, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to David here at Gene Messer Chevrolet! If you have any further questions, please give us a call. We're always happy to help!

September 18, 2024

This dealership did an amazing job. They kept me updated on when my car would arrive. Jeremy did a good job on what I needed to do before getting my car on time. They were very patient More

by Raider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Redding and Jeremy Lucio
Sep 20, 2024 -

Gene Messer Chevrolet responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2024

I was impressed from the minute I made a call to the shopping experience and finally the closing of the deal experience. What I liked most was the professionalism of staff and their customer service More

by kaaraflorence
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LaMin Sawaneh and Lisa
Sep 17, 2024 -

Gene Messer Chevrolet responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

September 12, 2024

Great S ervice! !! Will always use Gene Messer Chey for my auto service needs. GREAT PLACE... More

by ManuelNHernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Big Mexican Guy
Sep 15, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

...
6
...