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Gene Messer Chevrolet

Lubbock, TX

4.8
683 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 683 reviews

April 23, 2026

The staff was very friendly and the service was excellent. I appreciated the communication and prompt attention. More

by Lobato.nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Webb
April 17, 2026

Great Dealership Sales Team is Awesome Jonathan Lucio is the Best He will go above and beyond More

by addy.perez42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lucio
Apr 19, 2026 -

Gene Messer Chevrolet responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 08, 2026

Gauge, my service agent was terrific. Kept me informed, was friendly, helpful. The best! The service area was clean, the waiting area was comfortable. More

by gildarinehart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Apr 11, 2026 -

Gene Messer Chevrolet responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2026

We had a great salesman Eshan did everything we asked of him and found us exactly what we wanted. We would recommend him to everyone More

by josieramos1110
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eshan
Apr 02, 2026 -

Gene Messer Chevrolet responded

Thank you for your kind words, Josie! We’re thrilled to hear that Eshan provided you with excellent service and helped you find exactly what you wanted. Your recommendation means a lot to us. We look forward to seeing you again at Gene Messer Chevrolet! Sincerely, The Gene Messer Chevrolet Team

April 02, 2026

Thomas was so nice and helpful. I would refer him anytime. He was kind and helpful and knew exactly what he was doing. Thank you so much. He did everything in a timely manner!!! More

by Poohmosagarcia5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 03, 2026 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 31, 2026

My Service Rep, Brendan, was truly helpful when I brought my Tahoe in for maintenance. He explained in detail what service I needed and what it would cost. I got my vehicle back the next day and I am very pl More

by weavertommy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan from Canadian, Texas
Apr 04, 2026 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 30, 2026

It was easy to make an appointment and very quick drop off for my appointment. I was notified throughout the day about the status of the recall on my car. I didn’t purchase this vehicle from Gene Messer, More

by kimberlystaudt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruby
Mar 31, 2026 -

Gene Messer Chevrolet responded

Thank you for your wonderful review, Kimberly! We’re thrilled to hear that you had a positive experience with us at Gene Messer Chevrolet, even though you didn’t purchase your vehicle here. It’s great to know that our communication and customer service made a difference during your recall appointment. We look forward to helping you with your next vehicle purchase! Please don’t hesitate to reach out if you need anything in the future. Sincerely, The Gene Messer Chevrolet Team

March 27, 2026

They were very helpful and gave the greatest deal they possibly could. Quick and easy More

by robreyna44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiden
Mar 28, 2026 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 26, 2026

Didnt have to wait long to get an appointment, and having a link to tract the progress was great. More

by lisalackie2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Janel
Mar 27, 2026 -

Gene Messer Chevrolet responded

Glad you shared your experience with us, Lisa! We’re happy to hear that you didn’t have to wait long to get an appointment and found the tracking link great. At Gene Messer Chevrolet, we strive to provide our customers with efficient service. We look forward to seeing you again soon! Sincerely, The Gene Messer Chevrolet Team

March 25, 2026

Josh greater me at the front door, explained the recall process and even got me a ride home. All was completed the same day. More

by jetpilotbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
Mar 28, 2026 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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