Gene Messer Chevrolet
Lubbock, TX
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Truly Pathetic! Thanks to Michael Wims and Jeremy Bell and they terrible attitudes when trying to negotiate the purchase price of a 2015 Silverado 1500, I chose to ta Thanks to Michael Wims and Jeremy Bell and they terrible attitudes when trying to negotiate the purchase price of a 2015 Silverado 1500, I chose to take my business to Bill Wells Chevrolet up the road in Plainview. Mr. Wims' demeanor when presented with proof of a better deal at a competitor was like a spoiled child who takes his ball and leaves when the going gets tough. The salesman, Jeremy Bell would promise a return call and not follow through. He wouldn't return texts as well. Save your hard earned dollars and much frustration and look elsewhere for your Chevy needs because Mr. Wims' claims of then "not being undersold in the past two years" is simply BS! More
purchase Great dealership friendly staff. Bought my truck there won't go anywhere else. Service department is great as well. My oil changes are quick I do not Great dealership friendly staff. Bought my truck there won't go anywhere else. Service department is great as well. My oil changes are quick I do not have to wait long. The management is great especially Efren. And our salesmen Jeremy Bell was great as well!! More
fast friendly service Just love bringing my vehicle here to be serviced! They do it in a timely manner and are very professional. It is why I have bought and traded with t Just love bringing my vehicle here to be serviced! They do it in a timely manner and are very professional. It is why I have bought and traded with them over the years. Thanks so much for taking good care of me and my family. More
treated so ugly !!!! POOREST EXCUSE OF A GENERAL MANAGER !!! Took my sons 2011 truck in to have service repair on front end decided to wait on repairs too expensive as they were bring truck out of service dept t Took my sons 2011 truck in to have service repair on front end decided to wait on repairs too expensive as they were bring truck out of service dept they damaged it service manager agreed to fix any damages they did but the GM Micheal came out was very ugly and tacky talking about how we were dumb and talked down to my son and my 70 year old mother witnessed this all he was very disrespectful!!!!!! He would not shake my moms hand after she asked to just for the to fix what the service dept had damaged Poorest excuse for a GM we've ever seen !!!!! Will never do business here again and will tell all our friends about how poorly we were treated !!!!! More
Really sad to be treated so badly after buying a New car......on the first oil change the service tech did not put the oil filter back on right and oil was leaked on to undercarriage.....other problem car......on the first oil change the service tech did not put the oil filter back on right and oil was leaked on to undercarriage.....other problem was not looked into! More