Gene Messer Chevrolet
Lubbock, TX
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Great customer service Dealership has great customer service. Easy to work with and will help you find what you are looking for. Employees are friendly and very knowledgeabl Dealership has great customer service. Easy to work with and will help you find what you are looking for. Employees are friendly and very knowledgeable. More
Very friendly and helpful staff! Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with Junior was very helpful and knowledgeable about my new truck! I know I can come to him and the staff and be taken care of. They have a great time with you and make you feel like you are special. My wife bought the new truck for me as a Birthday present and the staff all sang Happy Birthday to me. Awesomeness! More
Quality Service I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by fri I have left reviews before, all for excellent service. This review is no different. I know when I take my truck in for service, i will be met by friendly and professional staff! Always! I am always confident that they will provide quality work and can count on them to keep me informed of possible problems in advance. Living in West Texas, means you drive a good distance to get anywhere, and need a dependable vehicle and dependable service. Thank you! More
Liars I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally I feel as if I were manipulated into buying the extended warranty on a brand new vehicle . After pressuring me to buy the extended warranty I finally just gave in and paid for it because I was annoyed with his persistence . The person doing the paper work on that told me the warranty would cover my wheels if they were to be cracked . After reading more on the warranty none of that was true .. Another bad experience was when I told them I wanted a five year loan and after all of the paper Work was rushed by me without explaining anything I figured out they suckered me with a six year loan instead of five . Worst experience of my life and I’m full of regret for buying from Gene Messer and would never consider this particular car lot again. More
New truck purchase Worked with Jake on my new truck, even though they sold the first truck I bought out from under me. He went above and beyond to make it right. Worked with Jake on my new truck, even though they sold the first truck I bought out from under me. He went above and beyond to make it right. More
Courteous This centers employees have always been kind, courteous and happy. It is always a positive experience when going in to have my vehicle’s oil changed. This centers employees have always been kind, courteous and happy. It is always a positive experience when going in to have my vehicle’s oil changed. More
Good and willing to assist Michael Reidl went out of his way to get a vehicle that I was interested in from another Gene Messer dealership. He was polite and assisted in my get Michael Reidl went out of his way to get a vehicle that I was interested in from another Gene Messer dealership. He was polite and assisted in my getting a great deal on a car. More
Excellent service Great service. Kept me updated on needed repairs. Service area very clean. John was very knowledgable. Explained required repairs and checked on warra Great service. Kept me updated on needed repairs. Service area very clean. John was very knowledgable. Explained required repairs and checked on warranty for me More
Five star Everybody is always helpful.The shuttle guy Jesse is always very nice and Gets me where I need to be.He is a very courteous. Everybody is always helpful.The shuttle guy Jesse is always very nice and Gets me where I need to be.He is a very courteous. More
Excellent They have excellent service very friendly had a donut and some coffee very good I may add! And time wait for oil change wasn’t to bad at all! 😬 They have excellent service very friendly had a donut and some coffee very good I may add! And time wait for oil change wasn’t to bad at all! 😬 More