Gene Messer Chevrolet
Lubbock, TX
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BIG BIG SHOUT OUT TO Michael, Jordan and Bailey for making this one of the best car purchasing experiences I have had in a while. So.....I was in the market to get a newer vehicle, and I was trying making this one of the best car purchasing experiences I have had in a while. So.....I was in the market to get a newer vehicle, and I was trying to upgrade from my rockstar car to something a little more mature and sophisticated. I knew I had negative equity in my current vehicle, but I know I could make a newer car work. Had a down payment, and determination. After having a HORRENDOUS experience at another Gene Messer dealership, I was very leery to stop at another one, but they had a vehicle I wanted. Michael (my salesman) was really a vibe. He was genuinely friendly, and seemed like he really wanted to help me get into something that was going to meet my needs. After working with him and Jordan, we came to a compromise on a 2024 GMC Terrain. It had low miles and was in great shape! The whole transaction took a few hours, but I drove off very happy and literally made some new friends. I would certainly advise to check them out! Give Michael Sauseda a call and give him a chance to earn your business. You will not be disappointed. Thanks Group 1 Chevy Hub! Appreciate you! More
Gauge, my service agent was terrific. Kept me informed, was friendly, helpful. The best! The service area was clean, the waiting area was comfortable. Kept me informed, was friendly, helpful. The best! The service area was clean, the waiting area was comfortable. More
Thomas was so nice and helpful. I would refer him anytime. He was kind and helpful and knew exactly what he was doing. Thank you so much. He did everything in a timely manner!!! I would refer him anytime. He was kind and helpful and knew exactly what he was doing. Thank you so much. He did everything in a timely manner!!! More
My Service Rep, Brendan, was truly helpful when I brought my Tahoe in for maintenance. He explained in detail what service I needed and what it would cost. I got my vehicle back the next day and I am very pl my Tahoe in for maintenance. He explained in detail what service I needed and what it would cost. I got my vehicle back the next day and I am very pleased with the service I received from Brendan. The Service Department exceeded my expectations and the cost was very reasonable. Thank you and keep up the good work! More
It was easy to make an appointment and very quick drop off for my appointment. I was notified throughout the day about the status of the recall on my car. I didn’t purchase this vehicle from Gene Messer, off for my appointment. I was notified throughout the day about the status of the recall on my car. I didn’t purchase this vehicle from Gene Messer, but that’s where I will buy my next vehicle! Great customer service, respect and communication! More


