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Gene Messer Chevrolet

Lubbock, TX

4.7
335 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 335 reviews

June 06, 2023

Gene Messer is a top notch Dealership. From the front desk clerk always greeting us with a smile. Bailey Cooper Salesman, helping me order my Tahoe to my specifications. Brennon in Financ More

by dbriant
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 09, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

June 03, 2023

Honest reliable did all they promised. Good service and courteous offered the highest amount for trades. Jason Bailey Scott brannon and Efron are the best More

by Frankflacy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Already did
Jun 08, 2023 -

Gene Messer Chevrolet responded

Thank you for your kind words for our staff, we appreciate it!

June 03, 2023

The experience we had with Gene Messer was excellent. Our sales agent, Maria Reyna, was so awesome and very patient with us. She was very understanding when dealing with our lender and gave us extra time More

by dianaeverson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyna, Digital AirStrike
Jun 10, 2023 -

Gene Messer Chevrolet responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 03, 2023

I spoke with a service manager late in the day and brought my truck in at the suggested time the next day….I was out in less than 2 hours. More

by Ralph Valentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t get the name
Jun 10, 2023 -

Gene Messer Chevrolet responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 02, 2023

Clean, proficient and friendly. They were able to get me in and out for an oil change and tire rotation. More

by Vgemini3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared C., Digital AirStrike
Jun 07, 2023 -

Gene Messer Chevrolet responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 31, 2023

The dealership has a great service department and great customer service and the advisor was very helpful More

by jdeedun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Jun 05, 2023 -

Gene Messer Chevrolet responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

November 16, 2022

FROM 6 HOURS AWAY! !!! The service department was AWESOME!! My Service Advisor was Kevin Soto and he treated me like Family. Kevin, I can't say thank you enough for ta More

by RICHARD RAMIREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN SOTO, Digital AirStrike
Nov 16, 2022 -

RICHARD RAMIREZ responded

Kevin Soto is an asset.

Nov 21, 2022 -

RICHARD RAMIREZ responded

Thank you Kevin Soto.

July 26, 2022

Michael Wims and Ehsan made the purchasing process easy and took the time to make sure our needs were met! We highly recommend Gene Messer and their team of professionals! More

by S.Ortiz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wims, Ehsan
Jul 26, 2022 -

Gene Messer Chevrolet responded

Thank you for the recommendation and kind words! We thank you for your business and look forward to your next visit!

March 05, 2022

If the deal seems to good to be true it is. They pull a bait and switch. They tell you they have a cart and when you get there it is gone. More

by cchmedic82
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
Mar 09, 2022 -

Gene Messer Chevrolet responded

I apologize that you experienced this issue during your recent sales visit. Can you please contact me so I can make this right? I cannot find your name in our database, I would love to hear back from you at mwims@GeneMesser.com. Michael Wims General Manager

February 07, 2022

After talking to this dealership, all I can think is that they are complete xxxxxxxx artists. More

by chrisandd72
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea
Feb 07, 2022 -

Gene Messer Chevrolet responded

I’m not able to find enough information to help you with your concerns, and want to make sure you have the correct store. Please contact me directly to discuss. Michael Wims General Manager mwims@genemesser.com

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