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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
336 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 336 reviews

January 10, 2024

Our sales person, Bailey, was so nice, friendly, and not pushy at all. The sales manager Scott was so helpful as was the finance person (Brannon I think). An overall great experience, will return! More

by Jay M W
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bailey, Scott, Brannon
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Jan 12, 2024 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Bailey, Scott, and Brannon provided you with a great sales experience. Our ultimate goal is your satisfaction! We are excited to help you in the future.

January 09, 2024

Service was awesome and did the job quickly. The service technician was very meticulous with my corvette. More

by Dmilburn65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I worked with Thomas as my service advisor
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Jan 10, 2024 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 07, 2024

Thank you Gene Messer Chevrolet for attending my need in such a timely manner. I was so amazed for the Great service!!!! More

by Elviamojica49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Jan 09, 2024 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 04, 2024

The people were great and kept me informed of the status of my service on my vehicle. I like this dealership. More

by edbarrettrucking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
Report | Print
Jan 06, 2024 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

There service department over charges. I took filters in to be changed with my oil change. And they charged $40.00 labor to change the filters out. They charge $54.00 for engine filter and More

by Watchmanlion
Purchase Time
Recommend Dealer
No
Employees Worked With
Digital AirStrike
Report | Print
December 28, 2023

Quick, efficient, friendly people. Reliable service and excellent customer service. Waiting areas are clean and well stocked with coffee. More

by samuel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas and John
Report | Print
Dec 29, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 23, 2023

Great customer service, fast oil change and tire rotetion, wonderful staff who cafes about your needs More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 27, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

It was easy and convenient, everyone was very helpful. They did a very good job. More

by Alcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Dec 22, 2023 -

Gene Messer Chevrolet responded

We are thrilled to hear that you had a convenient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 19, 2023

Scheduled my free service in advance for 7:00 am. Was there 10 minutes early on a Tuesday. Service took one and a half hours. More

by squirrels are pretty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David , Digital AirStrike
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Dec 20, 2023 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

December 15, 2023

Maria my salesman and Scott the Manager and Lisa in finance. I thank you all for such an amazing experience. More

by Michael B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria, Scott, Lisa, Cisco, Digital AirStrike
Report | Print
Dec 19, 2023 -

Gene Messer Chevrolet responded

Congratulations on your new vehicle! We are thrilled that Maria, Scott, and Lisa provided you with an amazing sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

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