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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
336 Reviews
Call Dealership (806) 747-3211

1302 S Loop 289

Lubbock, TX

79412

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Showing 336 reviews

February 21, 2024

I recently purchased a car off the Internet from them, flew from Colorado to Lubbock to pick it up. Transaction went as smooth as can be, car was exactly how they explained it to me. More

by Greatlawn
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Feb 22, 2024 -

Gene Messer Chevrolet responded

We are glad to hear that your car purchase and the overall transaction went smoothly. It's great when expectations are met, especially when buying a car remotely. Safe travels in your new car!

February 14, 2024

Kevin is very professional and prompt to help, took in some coupons and helped with some keyless issues. Thank you More

by raulmreyna1205
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 16, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 09, 2024

Cisco was very professional and courteous. He walked me through the whole process up to closing my door! More

by A Barrera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thank you for your positive feedback about Cisco! We're pleased to hear that he was very professional and courteous, guiding you through the whole process up to closing your door. Your satisfaction is our priority, and we appreciate your kind words. We appreciate your business and look forward to serving you again.

February 09, 2024

Very helpful. They were very communicative and were very kind. Heck yeah I love this place. More

by Isaac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thanks a million for the shout-out! We aim for helpfulness, top-notch communication, and a dash of kindness. Heck yeah, we love having you here too! If you ever need anything else, we've got your back.

February 08, 2024

There service department did an excellent job. I had an oil leak that turned out to be a loose oil filter. That were honest about it and extremely helpful. Take it to them if you need help. More

by cjarendall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thank you for your positive feedback! We're delighted to hear that our service department did an excellent job addressing your oil leak and provided honest and extremely helpful service. We appreciate your business and look forward to serving you again.

February 08, 2024

Fixed our warranty transmission in a timely manner. Hector in service was great, located parts needed for a quick fix. He beat his expected delivery by a month. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector
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Feb 10, 2024 -

Gene Messer Chevrolet responded

Thank you for sharing your positive experience! We're delighted to hear that Hector in the service department was great and efficiently located the necessary parts for a quick fix, beating the expected delivery time. We appreciate your business and look forward to serving you again.

February 06, 2024

It was a great experience and I would recommend to anyone. I was treated great through the entire process. More

by raganlevien23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin
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Feb 09, 2024 -

Gene Messer Chevrolet responded

We're thrilled to hear that you had a great experience with us! Thank you for recommending us, and if there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you again in the future!

February 04, 2024

Easy, convenient, and very nice and helpful employees. Up to date technology and they let you know what is going on the entire visit. More

by Sparky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Feb 06, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

February 03, 2024

Cisco was a great help this morning and provided great customer service! They were quick to take of servicing my Trailblazer and I would highly recommend this dealership. More

by MQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco
Report | Print
Feb 08, 2024 -

Gene Messer Chevrolet responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

February 02, 2024

Maria was fantastic in helping me with every step of the car buying process, even including getting an open recall taken care of and a minor defect repaired after purchase. Definitely would recommend speaki More

by eboston34
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyna
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Feb 08, 2024 -

Gene Messer Chevrolet responded

We're thrilled to hear that Maria provided you with fantastic assistance throughout the car buying process, ensuring that even open recalls and minor defects were taken care of. Recommendations like yours highlight the dedication of our team members to customer satisfaction. Thank you for choosing our dealership, and we appreciate your recommendation!

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