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Gene Messer Chevrolet

Lubbock, TX

4.7
505 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 505 reviews

December 31, 2024

Wonderful Experience. Starting working on deal after hours on Saturday, while I was traveling. I came from out of town, by Monday everything was approved and ready. Due More

by johndi2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Jernigan
Jan 02, 2025 -

Gene Messer Chevrolet responded

Hello, thank you for your kind review; we are happy to pass along your comments to Brendon here at Gene Messer Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!

December 31, 2024

Was in and out in less than two hours. Maria Reyna was very knowledgeable and funny . More

by mrchott9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Reyna, Jacob Hodnett
Jan 02, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet! Until the next time we meet, take care!

December 30, 2024

Disappointing to have a reoccurring problem and to be charged for additional services that were not performed. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janel
Jan 02, 2025 -

Gene Messer Chevrolet responded

I apologize for what you experienced having your vehicle serviced. Can you please contact me so I can make this right? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. John Dillon Service Manager jdillon2@GeneMesser.com

December 30, 2024

Jr is an honest salesman. Made the experience easy. Thank you for the help. See you next time More

by jay.lindstrom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jr
Jan 02, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 28, 2024

Even though we did not use this dealership to purchase my Denali they treat us as we did! They have great customer service and always do a great job More

by Smarquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gauge
Dec 30, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 24, 2024

I was welcomed by a very nice service advisor with a great attitude and personality. Kept me informed on what was going on with my Z0 6. It is a pleasure to find someone like this. More

by Robbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
GAUGE KNNARD
Dec 25, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 24, 2024

We had a great experience with Gene Messer Chevrolet and our salesman Diego. We will be back. More

by NMdriver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diego Redondo and Lesa
Dec 25, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found Diego to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 22, 2024

Everything went real good and he was real good to us they have to set up the phone and get everything working right More

by nelda.wilks
Recommend Dealer
Yes
Employees Worked With
Bailey
Dec 24, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 22, 2024

Just went in for oil change. They took good care of me. Gave an uber home and back. Kept me up to date on service. More

by ridingtan
Recommend Dealer
Yes
Employees Worked With
Janel
Dec 24, 2024 -

Gene Messer Chevrolet responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 20, 2024

Everyone was nice and very helpful. We didn’t have to wait long for our car to get fixed. John G updated us on the status of the car regularly. More

by Itza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John G
Dec 23, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be helpful during your experience here at Gene Messer Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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