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Gene Messer Chevrolet

Lubbock, TX

4.7
335 Reviews

1302 S Loop 289

Lubbock, TX

79412

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Showing 335 reviews

July 17, 2024

Overall appreciate the service advisors for their communication kept me updated what’s going on with my truck More

by tanderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 18, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

I was referred to the dealership by my brother. He recommended Jonathan! Jonathan was great!! He listened to me, had recommendations and he’s the only salesman I’ve ever worked with that looked for More

by jharris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jul 14, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for taking the time to leave a review for us at Gene Messer Chevrolet. We're happy we could meet your expectations! We hope to see you soon!

July 13, 2024

Thank you for the quick fast service. Just an oil cha he but in and out in no time! More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 15, 2024 -

Gene Messer Chevrolet responded

Hello Jason, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

July 09, 2024

Brendon greeted me with a big smile and was very easy to talk to. He made this car trade a much better experience than the previous one I had with a different company 10 years ago. Gene Messer Chevrolet wen More

by Terri.l.tooley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Jernigan / Luis Nevarez
Jul 11, 2024 -

Gene Messer Chevrolet responded

Hello, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!

July 07, 2024

I have always had great customer service! I recommend this Gene Messer. I had a bad experience at another Chevy house and won’t do that again! More

by Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Horrell
Jul 08, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Gene Messer Chevrolet

June 16, 2024

Excellent customer service and great waiting area. Satisfaction satisfied with everything and Thomas was very courteous and helpful More

by snschr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 17, 2024 -

Gene Messer Chevrolet responded

Hi, we're happy you found Thomas to be so supportive during your experience here at Gene Messer Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2024

The service department was very polite and helpful. Work was performed on time and everything was done. We would certainly recommend them to family and friends More

by kaylhutcheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 15, 2024 -

Gene Messer Chevrolet responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Gene Messer Chevrolet!

June 12, 2024

Great service friendly nice staff got me in and out would highly recommend definitely will be coming back. More

by Surgkane90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jun 13, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 11, 2024

Professional. service. exceeded expectations. Competitive on price. Cane in under estimate on length of repair. Would recommend. More

by Freddys0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unsure of name- female
Jun 13, 2024 -

Gene Messer Chevrolet responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

The service at the store was poor. No call back after status call. Service department error causing the alignment problem. No apology. More

by patrick.hunter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Janel
Jun 12, 2024 -

Gene Messer Chevrolet responded

Thank you for your feedback. Rest assured that we will review your concerns and will have a response for you as soon as possible. Thank you for your patience and understanding.

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