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Gene Messer Chevrolet

Lubbock, TX

Overview
Reviews
Vehicles
4.7
447 Reviews
Call Dealership (806) 747-3211
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1302 S Loop 289

Lubbock, TX

79412

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Showing 447 reviews

April 17, 2025

I was a great dealership. The experience and employees were great. Would recommend to others. More

by normarmunoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eshan, Jacob, and Jeremy
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April 17, 2025

Smooth, easy transaction. Friendly personal. Great deal! Love my Lexus! Thank you for the easiest car purchase I have ever made! More

by nancyearly611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isham and Carol(?)
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April 17, 2025

Service depot was fast and efficient service for oil change and maintenance check. Always friendly too. More

by hardentk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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April 17, 2025

Brendan in the service department is a rock. star.Jonathan and Eric on the sales floor are awesome. they all.took great care of me More

by rondofire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon, Jonathan, Eric
Report | Print
April 17, 2025

They take good care of their customers. Get work done in a timely manner and friendly. More

by stevendalechapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe
Report | Print
April 16, 2025

Service Department was excellent in getting my vehicle repaired to help me get back home. More

by Gerd60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon, Josh
Report | Print
Apr 18, 2025 -

Gene Messer Chevrolet responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2025

The service department was very good at taking care of me and making sure all things where fixed and did it in a timely manner More

by s.hill11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John and Rudy
Report | Print
Apr 15, 2025 -

Gene Messer Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 14, 2025

Ruby ,was very helpful and knowledgeable. She understood everything I needed to have done to my vehicle. And the atmosphere was great, we enjoyed the sport Channel that was on TV More

by Andres and Priscilla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruby
Report | Print
Apr 15, 2025 -

Gene Messer Chevrolet responded

Hi, we're happy you found our staff to be so supportive during your experience here at Gene Messer Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

Ten out of ten ! would recommend super easy to do buisness with and wide variety of vehicles to choose from 💯👍 More

by William.hahn21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Rivas
Report | Print
Apr 15, 2025 -

Gene Messer Chevrolet responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 07, 2025

Why is there a shop charge for invoice. . It didn't show until after it was finalized More

by rachaelruiz18
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Service manager
Report | Print
Apr 10, 2025 -

Gene Messer Chevrolet responded

I’m sorry to hear about the trouble you've experienced. After checking our records, I couldn't find any details of your visit, and it seems you might be referring to a different store that operates separately from us. If that's not the case, please let me know so we can address this matter quickly. Thank you for your understanding. Michael Wims General Manager mwims@GeneMesser.com

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