Gateway Kia of North Brunswick

I really had a wonderful experience at gateway Kia. The employees were very knowledgeable, helpful, and kind. I could tell that they had my best interest in mind. I will recommend this dealership to all my employees were very knowledgeable, helpful, and kind. I could tell that they had my best interest in mind. I will recommend this dealership to all my friends and family. More

Dan Girolamo is very nice sales man. He knows is information very well and I refer him to others in the near future. He put in a very safe sporty vehicle " The Kia Optima SXL ".. information very well and I refer him to others in the near future. He put in a very safe sporty vehicle " The Kia Optima SXL ".. More

My experience at the Kia Dealership in North Brunswick was enjoyable and satisfying. Frankie was very professional, personable and extremely helpful in assisting us in finding exactly what we wanted while was enjoyable and satisfying. Frankie was very professional, personable and extremely helpful in assisting us in finding exactly what we wanted while remaining within our budget. His managers were very hospitable and introduced themselves upon our arrival. The test drive went well, and Frankie was very informative about the car as well as all of its features which instantaneously sold us our new 2013 Kia Optima. We went in with an idea of what we wanted from our new vehicle, and all of the associates exceeded our expectations. The employees at this dealership are very diligent and work hard to ensure that the client leaves satisfied and happy. I would definitely recommend this Kia dealership and personally working with Frankie if you are interested in purchasing or leasing a new car. Thank you! More

Be aware of this dealership to change MSRP more than $4000 up and then negotiate the price. They are very unprofessional people, price manipulators, and liars. $4000 up and then negotiate the price. They are very unprofessional people, price manipulators, and liars. More

Closed a lease deal with salesman Lorenzo, deal included a rebate. All seemed well, salesman was to stop by our house t0 next day to take a picture of our old nissan lease agreement, said this was part of t a rebate. All seemed well, salesman was to stop by our house t0 next day to take a picture of our old nissan lease agreement, said this was part of the rebate. Never showed, so I went to dealership in good faith on Monday to give them copy of lease agreement. A week later received a call from tom the manager saying we need a copy of old registration for rebate, this was the first mention of this. I had already turned the nissan into nissan dealer with registration inside. Also attempted to get a copy from motor vehicles out of good faith as this was not my problem, dealer never asked for this before. Could not secure copy, and manager told me either pay us the 1000 for rebate or Ill take you to court!!!They did!! wasted a day in court as did my daughter who was a witness to deal, and my son in law who took day off work to be with me. Judge ruled in my favor. The salesman and manager suing me were at fault for not securing proper documents at time of deal. There was another couple in court with us at same time being sued by Burrows for same rebate!!Their case was thrown out too ( review written on behalf on my father I was present for original deal and court) Also, they added a 400 early termination fee and a 400 disposition fee that was not pointed out to me. Buyer Beware!!!!!!! More

Wanted to purchase a used car from them and trade my car in. Upon inspection I there used car the front headlight was out and oil was dripping very slowly from the front of the vehicle. Mind you our vehicle in. Upon inspection I there used car the front headlight was out and oil was dripping very slowly from the front of the vehicle. Mind you our vehicles were within hundred of dollars difference in price from multiple car value websites. Understand that the dealorship and sales person aren't there for there health. I had a number in mind of about 2,000 to 2500 out the door. They came at me for 7,900 out the door and take the car as is. After going back and forth and no numbers changing at all. I wanted to leave but guess who had my keys which I told them multiple times to find them since they couldn't find the person who had them. Fast forward to the next day when I had 4 missed calls and 1 voicemail to call them back and that we can make a deal because some wholesaler was in town and well give you top dollar for your car. Called back and they asked what I wanted to make a deal and I told them and without a counteroffer I heard someone which had to be the used car manager in the background say "just hang up on him" on which manny did. I didn't call back since its not worth my time to talk to these liars, scammers and xxxx of people. I'm not saying everyone that works there is but the few that I came into contact with we're. Stay away from this dealorship or they might pull a fast one on you and when you find out its going to be too late. People that were satisfied here were probably taken advantage of and didn't even notice guarantee you. More

Stay away from this place ! I have a much better appreciation for the lemon law after buying from this place. 3rd day after buying a vehicle in "perfect condition" I was "lucky" enough to find and b appreciation for the lemon law after buying from this place. 3rd day after buying a vehicle in "perfect condition" I was "lucky" enough to find and buy at the price I did, I found out the trans was bad. Took it back and they wanted nothing to do with it. Sales transferred me to finance, finance to service, service back to sales, spoke to 6 people over a period of 1hr+ and no resolution. Had to take it to another dealer and spend quite a bit of money. Stay away! More

Never visit this dealership!!! I think that they thought that just because I am female that I had stupid sucker written across my forehead. Their markups on cars are through the roof! They tried to get me that just because I am female that I had stupid sucker written across my forehead. Their markups on cars are through the roof! They tried to get me to pay over $29,000 for a vehicle that was only worth $19,000. The sales manager Marc that I dealt with was extremely rude and pushy. He told me I should settle for the crank windows because it would give me extra exercise...really?!?! Tried to push a lease on me as well as their financing instead of through my own credit union. After coming down on their price (to $21,666) I noticed on their paperwork, that they had changed the vehicle...to one worth even less! As another reviewer stated, they had my car keys just about the entire time I was there. Fortunately, they were returned to me at my first request. Needless to say, this was the worst experience I've ever had at a car dealership! After 3.5 hours, all I left with was a headache! More

Bait & Switch! Price markups over $6000. Loans promised and then not given at the promised percent or length of time. Trade offered and then lowered over $2000. Called 8 times and they would not r promised and then not given at the promised percent or length of time. Trade offered and then lowered over $2000. Called 8 times and they would not return my calls. AVOID this dealer at all costs. Drove over 50 miles because they said they had the car and when I asked the price they told me $21,775 but when I got there they had added a little sticker that added $6995 since it was a rare color!! OMG! They are high pressure and liars! More

This was the most deceitful, abrasive dealership I have ever encountered. We went there after a phone conversation with a salesman since they had the car we wanted to purchase. We told them we could not t ever encountered. We went there after a phone conversation with a salesman since they had the car we wanted to purchase. We told them we could not take possession of the car untill the following week. We had to turn in our leased Acura first. It was no problem over the phone but a big problem once we got there. They were like vultures with their prey. They lied to us and were giving us the hardest, most abrasive sell I have ever seen. They were trying to force us into taking the car that night and told us our plates/registration were not transferable which was a lie. We left feeling scammed and abused. We would never purchase a car there. More