Gateway Kia of Denville

Very Satisfied Was in the market for a new car and never really thought of purchasing a Kia, so it was a happy surprise when I walked in and found that they have gre Was in the market for a new car and never really thought of purchasing a Kia, so it was a happy surprise when I walked in and found that they have great quality cars and are willing to negotiate the price. They didn't have the color that I wanted so they brought it down from their inventory for me. Were very patient with all of our questions. The paperwork took long (as it always does with car purchases) but everyone was friendly and explained each page we signed. Also, other buyers at the store that day were laughing and everyone was having a good time- great atmosphere (and their coffee machine is state-of-the-art!) More

Satisfied and Unsatisfied I went in on my own knowing that being a woman has it's disadvantages. I knew what I wanted and test drove the car. I did get the run around. I cou I went in on my own knowing that being a woman has it's disadvantages. I knew what I wanted and test drove the car. I did get the run around. I couldn't get the amount of the car they kept saying don't worry about it. They wouldn't work with me very well. I had another choice of a car and that was sold before I can even do anything with no price given to me. So I brought in my stepfather. They had another car that was scratched up and damaged bumper. I did get a price with him there. Because it was damaged I think it should have been a less priced car. I went alone to sign the papers and I annoyed everyone because I actually read what I am signing. Most people don't. I was signing a paper that said anything the salesperson promises you they are not liable for. Well I refused to sign this paper till I had gotten my owe form that they were fixing the bumper of my car. Wow the attitude. When I did receive my owe form it said they owe me nothing. Well I just refused to sign the paper till they added they will be fixing the bumper. Then I signed the form that said they are not liable for anything but the owe document is signed so I will be getting my bumper fixed. It is important what you sign because all that paperwork I was signing pretty much was saying your screwed and they are not liable for anything. The lemon law is something that should be different and you should get your full refund back for. But there are steps. I can't believe the society that we live in now corporations screwing everyone. Buying a car at a dealership used to be good quality. Even though there have been some issues I was not happy about and at other dealerships I was treated better and they were negotiating the cars with me. Because of my bad credit I had gotten the crappiest car of the bunch but they were able to get approved for credit and they were nice. My car does have some issues but I am under warranty and it can be looked at. So am I satisfied? I have gotten the car that I wanted and the bumper will be fixed minus the scratches, I do like my car it's a fun ride and it has plenty of room exactly what I was looking for. It's a place to start to build up my credit and then I will be able to get a new year kia. More

Gateway Kia of Denville, NJ Satisfied with experience. Very good. Very nice. Convenient and local. Very energetic and excited staff. Helpful and patient. Lengthy hours open Satisfied with experience. Very good. Very nice. Convenient and local. Very energetic and excited staff. Helpful and patient. Lengthy hours open for sales and service. More

Great Buy We had a great experience buying the 2015 Sorento. The show room was clean and comfortable. The staff was very friendly and cordial. There was not muc We had a great experience buying the 2015 Sorento. The show room was clean and comfortable. The staff was very friendly and cordial. There was not much back and forth when negotiating a price for the vehicle. A great purchase. More

great experience! I had a great experience with everyone at Gateway Kia! Everyone was helpful including Luis my sales rep, his manager, the detailing depart and the fin I had a great experience with everyone at Gateway Kia! Everyone was helpful including Luis my sales rep, his manager, the detailing depart and the finance department! I love my new Kia Rio! More

Very good experience When you know what you want and don't have time to waste, a good associate can "make it or break it" Thank you, Francisco!!! I drove the car today, an When you know what you want and don't have time to waste, a good associate can "make it or break it" Thank you, Francisco!!! I drove the car today, and I love it! More

Good Experience. Good experience especially with buying my first car. Associates were being a little pushy which I did not enjoy too much but that's okay because in th Good experience especially with buying my first car. Associates were being a little pushy which I did not enjoy too much but that's okay because in the end they helped me get a car at a price I can afford, so thanks! More

Maria Great Experience!!! We were so satisfied and happy with the dealership. We worked with Jamal he was very professional and informative. We would recommend this dealership We were so satisfied and happy with the dealership. We worked with Jamal he was very professional and informative. We would recommend this dealership to friends and family. More

Kia experience Great experience. I would recommend this dealer to everyone, I got a great price up front with no haggling. The deal was done without spending all Great experience. I would recommend this dealer to everyone, I got a great price up front with no haggling. The deal was done without spending all day. More

Amazing overall experience Got a brand new car, great deal, they towed my old car for free and gave me $1000 without even seeing it. Amazing staff, I worked with Jamal Got a brand new car, great deal, they towed my old car for free and gave me $1000 without even seeing it. Amazing staff, I worked with Jamal More