Back

Gateway Classic Cars of St. Louis

O'Fallon, IL

2.6
253 Reviews

1237 Central Park Dr

O'Fallon, IL

62269

Directions

By Type

Showing 253 reviews

June 20, 2016

Excellent Customer Service and Communication We recently purchased a 1973 Z28 Camaro and had an excellent experience. We live in Green Bay, WI, so we weren't able to actually see the vehicle or More

by freedom45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
June 04, 2016

1992 Camaro RS Purchase I have been looking for a generation 3 Camaro for my wife for about 6 months. I found this one for sale in the Chicago showroom via their website. I More

by raanto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nic
May 17, 2016

Quicker than expected Gateway is awesome!!! Sold my truck in 45 days and I got more than I wanted by listening to their recommendations. Very easy to work with and profess More

by Phillip chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill
May 15, 2016

Bought a 1986 Toyota Landcruiser I had been looking for an FJ60/62 for awhile. I found a restored one at Gateway. Nic Thom worked with me to get the deal I wanted. He was very straigh More

by TacklingDummy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nic Thom
May 12, 2016

Lied and deceived me about corvette. Buyer beware. I paid 20,000 for a corvette that was supposed to be in turn key condition. I asked the salesman (Trevor) if the AC blew cold point blan More

by Chris corvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trevor
May 20, 2016 -

Gateway Classic Cars of St. Louis responded

This customer called in and made an offer to the seller on a vehicle we had online for one day's time. He received a discounted price and then refused to pay until his parents inspected and test drove the vehicle. Not a problem. We held it off the market in his favor until they could do so. They looked over the car on his behalf and test drove it for him. They reported back that all was good and he completed the deal. After the deal was complete he wanted his parents to come pick up the vehicle and drive it home to him, 19 hours away. We checked the fluids and tire pressure and sent them on their way. They made a 19 hour drive in this car without issue other than we were told "the brakes are a bit squeaky." Brakes, tires, and alignments are all normal wear and tear items. This is a 2007 Corvette with almost 95,000 miles. It made the 19 hour drive without issue so we clearly did not sell them a lemon or a car with a lot of issues as he is claiming or it wouldn't have made that trip. Also, all of our vehicles are AS IS, Where Is, with No Warranty. We allow inspections and test drives and they inspected and test drove this vehicle before buying it. We are not offering help as again, it is As Is, Where Is and that was known from the beginning. It is clearly marked on our website and all of our purchase paperwork. We have 30 days to issue a title by law, and we are still well within our range to do that. We issue a temp tag to drive on during those 30 days and they were able to make a 19 hour trip on that temp tag without issue. If the paperwork is not 100% correct we cannot get a title, so if we are asking for something signed from you it is probably required to get the title in your possession as soon as possible.

May 09, 2016

Patient Took a little bit longer to finalize things but the guys helped get over the few obstacles that came up. Very helpful in getting things done. More

by Neh1000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd and Nick
April 19, 2016

Non Responsive and no follow thru One of the worst customer experiences. Nic and Todd have no follow thru. Took 30 days to process a sale. Lost title. No help from corporate office. More

by JL Modeen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nic and Todd
April 06, 2016

My first day with GCC This was the first experience I had with Gateway Classic Cars and it was a very good one. When I brought the car to the Chicago showroom I was impress More

by jetstogo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd and Nick
February 24, 2016

Gateway always comes thru on selling cars for me! I have been using Gateway Classic Cars to sell "unwanted" cars for me for over 4 years now. They just sold a third one for me in the dead of Winter. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and Greg
February 22, 2016

65 C10 Between Brendan Chambers, Chris Gersman and Christopher Scheer, these three made the recent purchase of my 65 Chevy C10 Pickup from the St. Louis offi More

by Glenn123333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan Chambers, Chris Gersman and Christopher Scheer
...
17
...