Gates of Granger

They kept me informed throughout the process of repairing my vehicle.. They did a great job on my vehicle I got it back when they said it would be ready thanks to the team! my vehicle.. They did a great job on my vehicle I got it back when they said it would be ready thanks to the team! More

Mary is always going above and beyond to take care of her customers. I know when I take it there Mary will see that it will be done right and I don't have to worry about it. The staff there are friendly and customers. I know when I take it there Mary will see that it will be done right and I don't have to worry about it. The staff there are friendly and trustworthy. More

This is my third vehicle purchased from Gate of Granger. I purchased a vehicle back in September of 2025 and only owned it for eight months when I was involved in a multi-car accident. I got ahold of Austin I purchased a vehicle back in September of 2025 and only owned it for eight months when I was involved in a multi-car accident. I got ahold of Austin a few days after and the Gates family took me under their wing. They helped find me another vehicle that I felt safe being behind the wheel again and a vehicle I truly love. I can not thank them enough for going above and beyond for me given the circumstances. More

Experience at gates of granger was amazing. Associates were fast, friendly and professional. I would recommend gates to family and friends. Associates were fast, friendly and professional. I would recommend gates to family and friends. More

Tim, Cody, and Sean had did some number crunching to satisfy a customer like me. I appreciate that alot. satisfy a customer like me. I appreciate that alot. More

I had a very good experience with the purchase of my new Lexus NX 350 Tim was great he went above and beyond to help me in anyway possible. Everyone in the dealership was very friendly and kind and helpful. Lexus NX 350 Tim was great he went above and beyond to help me in anyway possible. Everyone in the dealership was very friendly and kind and helpful. Thank you for everything. More

transmission fluid leaking, noticed day after transmission and timing chain repairs. Not sure why. They will see what happened and fix it they said. transmission and timing chain repairs. Not sure why. They will see what happened and fix it they said. More

Pretty good but I’m trying to give back my vehicle due to me having a seizure less than one week after purchasing it and unable to drive again. Not going through too well right now. me having a seizure less than one week after purchasing it and unable to drive again. Not going through too well right now. More

Morgana, in the service department has been absolutely great. Helping me through everything. Thank you so much for all your help great. Helping me through everything. Thank you so much for all your help More

The buying process was fine, but the after-sales service was very disappointing. After the sale, I felt ignored and unsupported regarding my vehicle. Customer service needs serious improvement. was very disappointing. After the sale, I felt ignored and unsupported regarding my vehicle. Customer service needs serious improvement. More