Gary Yeomans Ford Frankfort

Presented vehicle purchase Excellent experience...the only thing I would need to say is we had been looking at this one vehicle all week and it should have been cleaned up insid Excellent experience...the only thing I would need to say is we had been looking at this one vehicle all week and it should have been cleaned up inside and out before we arrived on the day we made an appointment to make the final deal for purchase. More

Equal buying experience When I came to crossroads, was dress down like a bum and mr. Clark addressed me as an equal if I was man in a suit. They worked with me on the trade-i When I came to crossroads, was dress down like a bum and mr. Clark addressed me as an equal if I was man in a suit. They worked with me on the trade-ins, the payments down where was affordable in my budget and make sure we got a great warranty on the car. Plus with 3 free oil changes and 5 year maintenance. The hospitality and the best dealership I have deal with in a long time> thank you crossroas and thank you Mr. Will Clark. More

Round two Bought a new car from here a few months ago after owning a truck for most of my life. I wasn't satisfied and immediately began looking to replace the Bought a new car from here a few months ago after owning a truck for most of my life. I wasn't satisfied and immediately began looking to replace the car with a truck. The owner Harry personally assisted me and was able to get me back into a truck. Special thanks to salesman Will Clark for all his hard work finding the perfect vehicle for my situation. More

Great Buying Experience We worked with Will Clark to purchase a used vehicle. He was great to work with and made it a quick easy process. We would definelty buy from them aga We worked with Will Clark to purchase a used vehicle. He was great to work with and made it a quick easy process. We would definelty buy from them again. More

Great experience. We came a long way to purchase a vehicle, it was worth the drive. Will was great to work with!! We will recommend this dealership to family and frien We came a long way to purchase a vehicle, it was worth the drive. Will was great to work with!! We will recommend this dealership to family and friends. More

New Edge Puchased a new Ford Edge with the help of Bob and Mike. I received excellent personnal service and I look forward to my next purchase at Crossroads F Puchased a new Ford Edge with the help of Bob and Mike. I received excellent personnal service and I look forward to my next purchase at Crossroads Ford. More

Relaxed, easy, and warm environment This makes the 2nd vehicle I've purchased from them. Would continue to deal with them in the future. Sales team were kind, curious, and never have I s This makes the 2nd vehicle I've purchased from them. Would continue to deal with them in the future. Sales team were kind, curious, and never have I seen a owner actually come out and talk to the customers. More

Sales We are repeat customers. I had my daughter shop here because it is local and we have always been pleased with the customer service received. The sal We are repeat customers. I had my daughter shop here because it is local and we have always been pleased with the customer service received. The salesman, Brian Olds, was very knowledgeable of the vehicle we were looking at and did his best to please us. She did purchase a Ford Escape and was very pleased. However, she had to come from Louisville where she is at school - she left work early to close the deal and we had to wait on the finance person (Mark) for two hours. I felt it was as if our time wasn't important. When asking for amenities (such as filling up her vehicle for her) he said "we don't do that when you buy used vehicles" and began to lecture me on when and when not we should expect amenities like that. This was not the first vehicle I have everr purchased and certainly will not be the last. When it was all said and done, he did provide her with a full tank of gas and made things "right" More

Excellent all around treatment I have purchased all but one of my vehicles from Crossroads and I will never go anywhere else to purchase a car. We purchased a used F150 and got a g I have purchased all but one of my vehicles from Crossroads and I will never go anywhere else to purchase a car. We purchased a used F150 and got a great deal and got to visit with wonderful sales staff. The owner stopped by to thank us and told us to call him anytime. My husband remember the next day that he forgot to get his trailer ball off his other truck and called the owner at 10:00 on Sunday morning. The owner offered to meet him at the dealership, but my husband said all he need to do was unclip it. They are truly customer service oriented. More

Sales Corey was brand new with the dealership, in fact we were his first sale. Very pleasant to deal with and very knowledgeable with Ford products. Will Corey was brand new with the dealership, in fact we were his first sale. Very pleasant to deal with and very knowledgeable with Ford products. Will , his trainer filled in with additional information and has trained Cory very well. Mr. Thompson handled all the paperwork and made the transition very painless and actually enjoyable, something I would not usually expect to say dealing with car dealership. Thanks guys for all your help and I sure do like my new truck. More