Gary Yeomans Ford Frankfort

Great Service! Wow! I had engine trouble with my RV and showed up unannounced at the service department. I was treated with courtesy and respect. They even gave me a Wow! I had engine trouble with my RV and showed up unannounced at the service department. I was treated with courtesy and respect. They even gave me and my 2 German Shepherds a ride home. I came back in my car to retrieve some items from the RV. I accidentally locked my keys in my car. They were able to unlock my car for me. Talk about beyond the call of duty! They were able to immediately identify the problem and order the necessary part. My RV was ready for the road the next morning. Thank you so much! More

Excellent Customer Service The staff are ALWAYS hospitable. I received great service from Bud Renfro when I bought my vehicle in 2011 and I always receive great service when I The staff are ALWAYS hospitable. I received great service from Bud Renfro when I bought my vehicle in 2011 and I always receive great service when I come in to have my vehicle serviced. More

service i was greeted upon my arrival i went to the lounge had a cup of coffee and before i knew it my car was ready i have come to expect this with crossroad i was greeted upon my arrival i went to the lounge had a cup of coffee and before i knew it my car was ready i have come to expect this with crossroads ford More

Maintenance on back defroster and oil change I had to wait for my car in the customer lounge and I did not mind cause it was clean and relaxing area. I did not know that the back defroster wire I had to wait for my car in the customer lounge and I did not mind cause it was clean and relaxing area. I did not know that the back defroster wires could get corroded and that is why they were not working. Now they are working very good. So I was educated on what could go wrong with my car. The employees where polite and kept me informed of the progress and cost of my repairs. I have been using this dealer for my repairs since I bought my car in 2010. I always go back because they make me feel safe and like family. More

Fast and good pricing This was my first time using Crossroads service center. I thought Crossroads service center was excellent. They were honest and up front about my truc This was my first time using Crossroads service center. I thought Crossroads service center was excellent. They were honest and up front about my truck. So far their work has been excellent quality too. I will definitely be calling them again the next time I need repairs. More

Consistently Quick, Friendly, and Affordable I really like this Ford dealership a lot--at least their service department. Unfortunately, I didn't buy my vehicle there, so I don't know what their I really like this Ford dealership a lot--at least their service department. Unfortunately, I didn't buy my vehicle there, so I don't know what their sales department is like. The service department is awesome. They are very friendly, very quick and accommodating, and their prices are cheaper than what I experienced at other Ford dealerships. I highly recommend Crossroads Ford--really great people. More

Great as always!! It is always great to visit Crossroads Ford. I have so many friend's at Crossroads. They always make feel at home and feel that my car will have the It is always great to visit Crossroads Ford. I have so many friend's at Crossroads. They always make feel at home and feel that my car will have the best service possible.. and they have never let me down. I would never take one of my cars anywhere else. More

Great service as always I have always had great and prompt service since purchasing my new escape and having it serviced there. I came in early for my appt. and they quickly I have always had great and prompt service since purchasing my new escape and having it serviced there. I came in early for my appt. and they quickly worked me in. Thanks Scarlet Rucker More