Gary Smith Honda

I emailed Mr. Buchman with my list of wants. He responded prompty and answered all questions. He was friendly and helpful. I bought a car. responded prompty and answered all questions. He was friendly and helpful. I bought a car. More

We were in the area for a winter break. I've been a Honda customer for many years, so when my Accord needed service, we searched the Internet and found Gary Smith Honda. We called to make an appointme Honda customer for many years, so when my Accord needed service, we searched the Internet and found Gary Smith Honda. We called to make an appointment, and the service advisor told us to "come on over." A very pleasant surprise! We went immediately and were welcomed with open arms. Our vehicle was serviced immediately. We were made comfortable and treated with respect and friendliness. After a short wait in a comfortable lounge area, we were told our car was ready and were called to the cashier. When she told me the cost, I wasn't sure I heard correctly. Much, much lower than we expected! One of the best experiences I've ever had with a service department, and I'll recommend Gary Smith Honda to everyone. More

I was very satisfied with my treatment and the service on my 2003 Honda Accord. Latone and the rest of the employess were very courteous. my 2003 Honda Accord. Latone and the rest of the employess were very courteous. More

Visiting Fla. from Ct and had a recall service that needed to be performed. Have used this dealership before- very professional, friendly and customer focused. Received a text reminder notice (great needed to be performed. Have used this dealership before- very professional, friendly and customer focused. Received a text reminder notice (great idea) and everything was handled. Also warnt to mention a salesman named Jeff H. who took the time to show us the new CRV even though we will probably be getting it in CT in the spring. He knew that but still walked us through all the new features and answered our questions. A truly exceptional dealership experience. More

Steve Shea was wonderful in helping me have my Honda serviced. He was very courteous and made my visit very pleasant. I had my oil changed and tires rotated and I also explained to him the problem wit serviced. He was very courteous and made my visit very pleasant. I had my oil changed and tires rotated and I also explained to him the problem with my driver's side window. I was not looking forward to having the driver's side window repair done because it is so difficult to not have transportation. I work a very demanding full time job and my husband owns a business where he can't get away to drive me around. Mr. Shea was able to order the part and get me in on the very next business day to have the repair done. I had explained to him that I was off the following day and it would make my life much easier to be able to have it completed that day. He had my vehicle repaired in about an hour. I was very happy to have everything done and knew that I would not have the inconvenience of being being without my car. More

I have been bringing my car here for years and Latone has usually been my service rep. Always have made me feel my satisfaction with the overall experience was the key issue with her. Always answered my ques usually been my service rep. Always have made me feel my satisfaction with the overall experience was the key issue with her. Always answered my questions and went into detail about the service that had been done. That is why I keep using THe service department. Always been satisfied. More

Always friendly greeting and prompt service. good review Always friendly greeting and prompt service. good review of my vehicle condition with each visit Have always done a complete and competent job on an Always friendly greeting and prompt service. good review of my vehicle condition with each visit Have always done a complete and competent job on any service needed. More

Latone's customer service is outstanding! I had a problem deciding when I could bring my car in due to my busy work schedule. Latone offered solutions, even furnishing me with a car to drive and sending a t deciding when I could bring my car in due to my busy work schedule. Latone offered solutions, even furnishing me with a car to drive and sending a text reminder of the appt. I have never had a problem with any service performed on my car. This dealership shines as far as customer service is concerned. I highly recommend Gary Smith Honda! More

Staff was very friendly and professional as they serviced a recall on my Accord. The work was completed in a much shoter than expected time. Thanks for great customer service! a recall on my Accord. The work was completed in a much shoter than expected time. Thanks for great customer service! More