Gary Smith Honda

Great experience Todd Siegrist was the sales associate that was working with us. He was very personable and very motivated to find us the right car but did not pressu Todd Siegrist was the sales associate that was working with us. He was very personable and very motivated to find us the right car but did not pressure us to buy. He went above and beyond to help us. We will recommend this dealer to our friends. More

Great Treatment I received fantastic treatment and a fair price on a previously owned Honda Accord. Todd Siegrist was the wonderful, respectable salesman who helped I received fantastic treatment and a fair price on a previously owned Honda Accord. Todd Siegrist was the wonderful, respectable salesman who helped me. I am very happy with my purchase and my shopping experience at Gary Smith Honda of Ft. Walton Beach, Florida. Mr. Siegrist kept his word on everything. Thank you Todd Siegrist. Mrs. L. Watts of Navarre, Florida More

Drove over an hour to this dealership and the vehicle was severely damaged. The sales rep acted like he knew nothing about it. Do not go here at best they are scam artists. severely damaged. The sales rep acted like he knew nothing about it. Do not go here at best they are scam artists. More

RUN, do not WALK from this dealership. Took advantage of their oil change special that was mailed to me. When we picked up the car the battery was almost dead,although the repair slip showed that the batter their oil change special that was mailed to me. When we picked up the car the battery was almost dead,although the repair slip showed that the battery was checked OK. The excuse that was given to us was that the flashers were on a bit too long. When the car finally started we were told to drive the car and it would re-charge the battery.The car had to be jumped the next morning in our driveway by a neighbor and 2 more times by the same neighbor at a total cost of $55.00. No one has returned my phone call or e[mail. Simply said, a bad experience with their service dept. More

After the A/C went out in our Honda Odyssey, my wife called Gary Smith Honda in FWB after getting the run around from a Honda dealer in Pensacola, and she spoke with Steve Shea (service advisor) who sai called Gary Smith Honda in FWB after getting the run around from a Honda dealer in Pensacola, and she spoke with Steve Shea (service advisor) who said that even though they were busy, he would work her in that day -- bring it right over! He also looked up the warranty while on the phone to let her know that it was still in force. Once she arrived, he showed great empathy (he said, "I wouldn't want my wife to go a week without A/C in her car.") They took a look at the A/C and fixed it that day. It wasn't under warranty because it was caused by a road hazard affecting the compressor, but $700 later, at least it was fixed. Great job, Steve! More

I have to say that Jeff was an amazing and non-pushy sales person! I really appreciate the non-pushy part. He worked with me in every way possible. I am very choosy about who my final decision for car b sales person! I really appreciate the non-pushy part. He worked with me in every way possible. I am very choosy about who my final decision for car buying will go to. I have to say that he deserved our business. Because of him, we got a great deal on an Odyssey! Thanks Jeff for all of your hard work!! More

Hello my name is Tomese Harvell and i purchase a Chrysler 300 from this dealer i experience some problems with my key less entry but i call in and spoke to Randy Bryd and he called said he would take care of 300 from this dealer i experience some problems with my key less entry but i call in and spoke to Randy Bryd and he called said he would take care of it . Paul was a real humble and helpful person. i would recommend anyone to the dealership and Randy was very understanding about the problem. i strongly recommend Paul as your salesman humble and patience thanks... More

Latone Thompson (and Steve Shea) is both consummate professionals as service coordinators. I've never had anything but positive interactions with both over the years. That said, two service visits ag professionals as service coordinators. I've never had anything but positive interactions with both over the years. That said, two service visits ago the mechanic left his screwdriver in the engine compartment of the car, which I of course returned. This last service visit, Feb 7, brake and steering fluids were changed, in about 40 minutes, and we were charged $215/hour for labor! The actual charge was $158 for 45 mins of actual time in the mechanic's hands. Drove the car and upon trying to use the windshield washer found the pump to be disconnected from the lines to the spray heads. Tried to reconnect myself but line is too short. Clearly the mechanic, in his haste, failed to put the washer lines back as they belong. Waiting on management to see how they resolve this complaint. More

Being rushed to get to a funeral across the country, our experience was more than amazing. Quick service, amazing prices, and an overall top experience I've ever had at a dealership. experience was more than amazing. Quick service, amazing prices, and an overall top experience I've ever had at a dealership. More