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Gary Crossley Ford
Kansas City, MO
880 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 880 reviews
May 04, 2026
The dealership was easy to work with and has a great selection of vehicles to choose from. Alex listened to all of my requests and found me the perfect vehicle. selection of vehicles to choose from. Alex listened to all of my requests and found me the perfect vehicle. More
by jennaroe2019
Employees Worked With
May 04, 2026
Best in the buisness! No games, no hassle, quick to respond. Shows interests in customers! Definitely recommend. No games, no hassle, quick to respond. Shows interests in customers! Definitely recommend. More
by Byron
May 03, 2026
Landed Alft has assisted us purchase two vehicles in the last few years. He's thorough, patient, and always finds us what we want. We have several ford vehicles for personal and commercial use. They're reli last few years. He's thorough, patient, and always finds us what we want. We have several ford vehicles for personal and commercial use. They're reliable and affordable to repair. We enjoy the updated technology as well in their new vehicles. More
by Raines816
Employees Worked With
May 02, 2026
Have purchased several vehicles with Todd. He’s honest and trustworthy as they come. Will treat you like family. Great guy! He’s honest and trustworthy as they come. Will treat you like family. Great guy! More
by roianaknightagain
May 02, 2026
Excellent dealership to work with. They made buying a truck a good experience.See you next time. They made buying a truck a good experience.See you next time. More
by Joermessina1
May 02, 2026
Alex is patient and is extremely knowledgeable on Ford products such as different trim levels. products such as different trim levels. More
by Frankie Petty
Employees Worked With
May 02, 2026
This is the only dealership we ever use. They go above and beyond every time. We are lifetime customers! They go above and beyond every time. We are lifetime customers! More
by mkelley1017
April 29, 2026
Had a great experience with the quick lane department. Took my truck in for its first oil change and they got me right in and done with very little wait time! Took my truck in for its first oil change and they got me right in and done with very little wait time! More
by Williamwebster1967
Employees Worked With
April 11, 2026
My purchase of a used car from Gary Crossley Ford was a resounding success. Andrew Neighbors, my salesman, demonstrated a remarkable commitment to customer satisfaction. He ensured the vehicle met my expec resounding success. Andrew Neighbors, my salesman, demonstrated a remarkable commitment to customer satisfaction. He ensured the vehicle met my expectations and provided exceptional service through his extensive knowledge and prompt responses. I am impressed with Andrew's dedication to delivering outstanding experiences and appreciate his hard work. I would highly recommend Gary Crossley Ford Team, particularly Andrew Neighbors, for anyone seeking a new or used vehicle due to their impressive inventory and top-notch sales associates and service. 🚙 🫶😊 More
by bevcappel
Employees Worked With
Andrew Neighbors
March 04, 2026
Took my car for service and for an axle bolt recall. Austin assisted me and was very helpful coordinating with rental to make sure I had transportation. Repairs we're done within the estimated time fram Austin assisted me and was very helpful coordinating with rental to make sure I had transportation. Repairs we're done within the estimated time frame. I usually go to my local dealership but they couldn't handle the heavy repair. No problem for these guys. More
by Tim
Employees Worked With
Austin
