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Gary Crossley Ford
Kansas City, MO
914 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 914 reviews
July 22, 2026
Bryce and Ryan made our experience so smooth, fast and easy! They gave my husband and I the best deal, and the most for our trade. I love my new F-450! Thanks so much guys!! easy! They gave my husband and I the best deal, and the most for our trade. I love my new F-450! Thanks so much guys!! More
by AHarris
July 21, 2026
If I could give 10 stars, I would. I always get excellent service and always treated with respect. I want to give a shout-out to Mike Shilts in the service department for going above a I always get excellent service and always treated with respect. I want to give a shout-out to Mike Shilts in the service department for going above and beyond to diagnose an issue, and to Frankie Petty for helping me with my phone app. I won't use any other dealership. More
by pzeikle
Employees Worked With
Mike Shilts, Frankie Petty
July 21, 2026
Dealership is well stocked and keep their inventory well detailed. Building is clean and open floor plan. No stuffy offices to make your deal. No high pressure salesmen. detailed. Building is clean and open floor plan. No stuffy offices to make your deal. No high pressure salesmen. More
by wgwjskid@aol.com
July 20, 2026
Trevin was amazing help, he gave me a great deal and made the whole process very easy. I highly recommend buying from Trevin! the whole process very easy. I highly recommend buying from Trevin! More
by blakeallenbuchanan12
July 20, 2026
Bryce was an absolute pleasure to work with! He maintained a professional and friendly demeanor throughout the process, never being pushy, and always focused on helping us find the perfect deal. He maintained a professional and friendly demeanor throughout the process, never being pushy, and always focused on helping us find the perfect deal. His dedication and effort made the car-buying experience smooth and enjoyable. I’ll absolutely return to Gary Crossley Ford and will be seeking out Bryce again for our next vehicle purchase! More
by Chris Smith
July 20, 2026
Mike Schiltz was a wonderful advisor who helped us get to the bottom of our mechanical needs! He went the extra mile! He is now my guy for car repairs. the bottom of our mechanical needs! He went the extra mile! He is now my guy for car repairs. More
by dgunn60390
Employees Worked With
Tatum who answered the phone for the service department and Mike Schiltz who was our advisor in the service department.
July 18, 2026
Charlie was an absolute joy to work with and fielded every question we threw at him to pick our perfect vehicle! every question we threw at him to pick our perfect vehicle! More
by e_skin
July 16, 2026
Landon was amazing and did everything at an amazing capacity to get me rolling in my Bronco. I still call him and text him to this day with any needs or questions I have I highly recommend him to get y capacity to get me rolling in my Bronco. I still call him and text him to this day with any needs or questions I have I highly recommend him to get you rolling in your ride! More
by cravenscott02
Employees Worked With
July 15, 2026
Great and friendly service all around top notch. Alex and Todd Gave us the best value on trade-in and went above and beyond on making the best deal possible. Alex and Todd Gave us the best value on trade-in and went above and beyond on making the best deal possible. More
by Bobbyf4i
July 14, 2026
The process was very easy and organized didn’t take very long both Jason and Landen walked me threw the process and made this purchase easy I can’t wait to buy my next car it will be for sure with both of t long both Jason and Landen walked me threw the process and made this purchase easy I can’t wait to buy my next car it will be for sure with both of them More
by Rentunckenny
