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Gary Crossley Ford
Kansas City, MO
880 Reviews
At Gary Crossley Ford, we don’t just sell vehicles, we build relationships that last a lifetime. Proudly serving Liberty and Kansas City for over 40 years, our dealership has become a trusted name for quality Ford vehicles, expert service, and a customer-first approach that sets us apart.
Whether you're shopping for a new Ford F-150, Mustang, or one of our carefully inspected pre-owned vehicles, our team is committed to delivering a transparent, stress-free experience from the showroom to the service bay.
We believe in treating every customer like family. That means listening first, offering real solutions, and going above and beyond to earn your trust, whether you’re buying, leasing, or maintaining your vehicle.
From our state-of-the-art service center to our community involvement throughout Kansas City, Gary Crossley Ford is more than just a dealership, we’re your local Ford partner for life.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 880 reviews
May 14, 2026
Bryce was fantastic to work with. I had a very short timeframe to find my son a truck, hoping to do it within a week, and Bryce made it happen in just one day. His communication was t I had a very short timeframe to find my son a truck, hoping to do it within a week, and Bryce made it happen in just one day. His communication was top-notch, making the entire transaction seamless. More
by Clark44
Employees Worked With
May 12, 2026
She works very hard to get you the car and then deal that you need and won't give up until your satisfying you need and won't give up until your satisfying More
by playerj05
May 11, 2026
Darren took the time to help. me find exactly what I was looking for. He also took the time.to answer questions that came up after the purchase. me find exactly what I was looking for. He also took the time.to answer questions that came up after the purchase. More
by mickeymouse46310
May 11, 2026
Darren was very helpful in helping me to find a vehicle that suited me. The truck i wanted was sold before I got to the dealership but he showed me something else that matched me very well. He has helped that suited me. The truck i wanted was sold before I got to the dealership but he showed me something else that matched me very well. He has helped me with anything else that I've ask since I purchase the truck. Thank you very much Darren More
by smithbud1167
May 10, 2026
Darren was great to work with straight to the point great experience. I’d recommend him to everyone. experience. I’d recommend him to everyone. More
by Johnshroyer
May 09, 2026
I just have to compliment Darren on his excellent customer service and professionalism. The whole car buying experience was well worth it thanks to Darren. For a minute I did not think I was going customer service and professionalism. The whole car buying experience was well worth it thanks to Darren. For a minute I did not think I was going to be able to do it, but Darren was able to look at things again and because of that I was able to make the purchase. I really appreciate the overall service I received today from everyone I encountered at Gary Crossley Ford. If you are looking for a vehicle please go in and ask for Darren. More
by inhisimage8512
May 06, 2026
Absolutely had a blast the entire time with Bryce. They all made it quick and easy. They all made it quick and easy. More
by Josiesmama014
May 06, 2026
They always treat me kind and take great care of me. Todd is so wonderful‼️ Todd is so wonderful‼️ More
by hollyhockgrl
Employees Worked With
May 05, 2026
Mike in the service went all out getting my car in a timely manner with professionism which made me feel like a valued customer of FORD and the Grossley Dealership. timely manner with professionism which made me feel like a valued customer of FORD and the Grossley Dealership. More
by Hatman6552
Employees Worked With
Service writer Mike
May 05, 2026
Had an excellent experience purchasing my vehicle! Luke was incredibly helpful and made the process quick and easy. Would absolutely recommend for those looking to buy a new vehicle. Luke was incredibly helpful and made the process quick and easy. Would absolutely recommend for those looking to buy a new vehicle. More
by Breyden H
