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Garvey Volkswagen
Queensbury, NY
212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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212 Reviews of Garvey Volkswagen
June 22, 2012
I am giving this review to commend and thank Claude Middleton for his exemplary level of customer service. His attention to every detail and answering all of my questions and concerns with utmost pati Middleton for his exemplary level of customer service. His attention to every detail and answering all of my questions and concerns with utmost patience and sincerity made my experience a very favorable one. Claude even gave me a contact number for him to use over the weekend if I should have had more questions. I have never considered regerring family or friends to a car salesman but Claude has changed that. I would not hesitate to refer anyone to do business with him regarding a new vehicle or used vehicle. I believe that all future car dealings will be with Claude Middleton and look forward to a long term relationship. Thank you. Sincerely, Connie M. Deyette-Klein A Very Happy Pssat owner More
by sophiamaria
Employees Worked With
Claude Middleton
June 12, 2012
Claude was excellent! He worked around my husband's busy schedule to make the road test and pickup of our new vehicle work for us. This dealership is very professional. schedule to make the road test and pickup of our new vehicle work for us. This dealership is very professional. More
by beetle59
Employees Worked With
Claude Middleton
February 21, 2012
It took time get the deal done but the experience was great and Claude was a honest and understanding salesman that tried to get what you wanted. He never gave up. great and Claude was a honest and understanding salesman that tried to get what you wanted. He never gave up. More
by HCARD14
Employees Worked With
CLAUDE, Claude Middleton
February 21, 2012
We were extremely satisfied with the service we from Garvey dealership and most of all from Tom Belen our sales associate. Walter was in a car collision february 1st. Our Jetta was totaled by a truck. T Garvey dealership and most of all from Tom Belen our sales associate. Walter was in a car collision february 1st. Our Jetta was totaled by a truck. The Jetta saved Walter's life and we would not consider purchasing anything less than a VW. We are very happy with our brand new Passat. Thanks everyone. Walter and Monique Fethke More
by MoniqueandWalter
Employees Worked With
Tom Belden, Tom Belden
February 06, 2012
I would totally recommend this dealer to anyone who is looking to purchase a new or used vehicle. The staff was extremely friendly and helpfull beginning with the sales department, finance department and looking to purchase a new or used vehicle. The staff was extremely friendly and helpfull beginning with the sales department, finance department and service. I have never been taken that great care of at any other dealership where I have purchased a vehicle. And I love my new car. More
by kcoons
Employees Worked With
Claude Middleton, Claude Middleton
October 31, 2011
I bought my last two vehicles from Mr. Tom Belden. My experience has been nothing but positive with him as he has always negotiated with me on an agreeable price and puts minimal pressure on me as a buye experience has been nothing but positive with him as he has always negotiated with me on an agreeable price and puts minimal pressure on me as a buyer. The dealership is excellent in regards to quality of service. The only area I feel they need significant improvement is having more service techs on Saturday. I was specifically told by one of their service representatvies that he only has one mechanic and one person who does inspections on the weekends. He further stated that they are very limited in how much work they can actually do because of this. They also need to extend their service hours on Saturday as well. Currently the service area closes at 11 am on Saturday and isn't open at all on Sundays. To me this seems absurd as many people need service done on the weekends including myself. None the less, with that aside, I would reccomend them as they do stand behind what they sell and are quite friendly. They are the best dealership I personally have ever dealt with and I have delt with a significant number. If the trend continues in regards to fixing and standing behind what they sell as it has in the past I will most certainly stick with this dealer and Mr. Belden. I would and do recommend them to my family, friends, and colleagues. More
by rtanner
Employees Worked With
Tom Belden, Tom Belden
September 27, 2011
Excellent quick service and delivery. Fair price for trade-in. Friendly, helpful sales person. Excellent help explaining operation and features of bluetooth, satellite radio, and navigation system. trade-in. Friendly, helpful sales person. Excellent help explaining operation and features of bluetooth, satellite radio, and navigation system. More
by Blairshel
Employees Worked With
Tom Belden, Tom Belden
September 08, 2011
Nice friendly salesmen and we did not feel pressured to buy. The inventory of new and used cars was sufficient and the salesman answered all our questions. buy. The inventory of new and used cars was sufficient and the salesman answered all our questions. More
by jomike
Employees Worked With
scott, tim, Tom Belden, Scott Ryan
September 04, 2011
I went to this dealership wanting to purchase a new vechile. I had clear expectations, knowing the trade-in value on my vechile, my price points and pre-approved financing arranged with my financial or vechile. I had clear expectations, knowing the trade-in value on my vechile, my price points and pre-approved financing arranged with my financial organization. I spent nearly 2 weeks trying to make arrangements with Scott and Russ to discuss obtaining a VW Stationwagon as they did not have one on the lot. Scott stated that he could easily find me one. I spent mulitiple phone calls discussing this with him, many times to be told that he had to handle the customer in front of him (live 2hrs from the dealer, no VW dealer closer to me)and would state he would return the call when finished with customer in front of him, only for me to have to call hours later. He would then say let me see what I can find out and I will call you in a half hour, only to not have a return call. I did go to the dealership only to be asked to return another day. I was told then by Russ that getting the car I desired was going to be difficult for them. He asked me to just call Scott back the next day, of which I did and countinued to get the run around. Thankfully, I have wonderful friends who recommended I go to Garvey North and take a look at the Hyundai Santa Fe. It turned out to be a wonderful experience. Garvey Volkswagen could take lessons in customer service from Garvey North. There was no comparison! More
by lgokey
Employees Worked With
Scott and Russ, Scott Ryan
August 31, 2011
Both Mike and Devin have been awesome. The waiting for the GLI has been the hardest, but now we have it. Love it, it's a beautiful car. the GLI has been the hardest, but now we have it. Love it, it's a beautiful car. More
by Denise Marchese
Employees Worked With
Michael Kaiser & Devin McNamara
