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Garvey Nissan

Clarendon, VT

4.7
216 Reviews

78 Route 7B North Extension

Clarendon, VT

05759

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216 Reviews of Garvey Nissan

January 19, 2024

Cody was very helpful, and took the time to listen to what we were looking for, and then showed us as many cars as we needed to see until we found the right one. Finance and doc prep was smooth and fast. More

by gibbalina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody, Zachary Horton
Jan 22, 2024 -

Garvey Nissan responded

Thanks so much for your review! We're glad that Cody and the team made it easy for you to shop our massive inventory and find the absolute perfect vehicle. Enjoy your new ride!!

January 15, 2024

great experience! !!! will come back with our next car purchase in the future. Thank You!!! More

by Dariusz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Jeremy Thurber, Josh Eugair
Jan 16, 2024 -

Garvey Nissan responded

Thank you very much for your review! We're glad you had such a great experience shopping with us. Enjoy your new ride!!

January 13, 2024

Amelia was wonderful to work with. In a span of about 2.5 hours, we tested a truck, purchased it, and she did all the paperwork, contacted our bank, insurance company, etc. They did More

by Betty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Amelia Valente
Jan 15, 2024 -

Garvey Nissan responded

Thank you for your kind review, Betty! We're so happy that Amelia provided you with such an amazing and expedient shopping experience. Enjoy your new truck!

December 17, 2023

Garvey Nissan makes buying a car comfortable and painless. Amelia was both patient and professional. Her communication was timely and appropriate. I would happily work with her again. This is our s More

by lisa-duffy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Jeremy Thurber, Amelia Valente, Corey Kendall
Dec 18, 2023 -

Garvey Nissan responded

Thank you so much for your amazing review, Lisa! We're so happy to hear that Amelia was attentive to communicative to help you find the perfect vehicle. Enjoy your new ride!!

December 16, 2023

Very comfortable with the staff. No pressure and they do listen to my needs .thanks More

by Mdjkaboucher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kody Badgley
Dec 18, 2023 -

Garvey Nissan responded

Thank you very much for your review! We're happy to hear that our team made it so easy to buy a vehicle in a no-pressure environment. Enjoy your new ride!!

December 12, 2023

Amelia and all the staff at Garvey Nissan are exceptional. Very professional and kind. I highly recommend them if you are in the market to purchase a new vehicle. More

by brian.trudo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Shannon Garvey, Amelia Valente, Lisa Towne
Dec 12, 2023 -

Garvey Nissan responded

Brian, thank you very much for your review! We're thrilled that Amelia and the rest of the staff have made every visit to us an example of excellence. We appreciate your business!!

Dec 13, 2023 -

brian.trudo responded

You are very welcome. It's an honor to do business with good people!

November 29, 2023

Thanks to Josh and Zach for another great experience at Garvey Nissan. They provide a no pressure buying experience that you won’t find anywhere else. If you’re in the market for a new or used vehicle I hi More

by jafupser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Jeremy Thurber, Josh Eugair
Nov 30, 2023 -

Garvey Nissan responded

Thanks for your amazing review! We're thrilled that Josh, Zach and the team put together such an easy, low-pressure shopping experience for you. Enjoy your new ride!!

November 21, 2023

Garvey Nissan’s Negligence Could Have Killed Us We would never, ever purchase another vehicle from Garvey Nissan. Our SUV has been in for service countless times, and the worst part is dealing with th More

by Joan C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Towne, George Goodwin
Nov 22, 2023 -

Garvey Nissan responded

Joan, although this was a unfortunate situation, we did our best to fix the problem in a timely manner during which Nissan covered all costs and did provide you with alternative transportation. The owner has reached out and left you a voice mail, and we hope you get back to us so we can further discuss your dissatisfaction in hopes we can make this right. Thank you.

Nov 22, 2023 -

Joan C responded

I’ve received no voicemail from the owner. To clarify, you covered the repairs at “no cost” because YOU incorrectly “repaired” the vehicle and released it to me in a dangerous state. Shame on you for once again taking no responsibility. This is a typical Garvey response, and this is why I would never recommend Garvey Nissan to even my worst enemy. Awful!

Nov 22, 2023 -

Garvey Nissan responded

Joan, our owner did reach out to the phone number on file with us from your last service visit. If you have updated your number, please contact us and let us know so that we can get that squared away while we discuss the rest of your experience. I want to note, for any other readers who have seen your review and are worried, that there are some inaccuracies in your review that we feel we need to rectify. While you state that your local shop identified a loose ball joint, when we took your vehicle in we found the issue to actually be bad wheel bearings, which we replaced under warranty, at no cost to you. The tech test drove the vehicle and found no further issues. When your drive home resulted in further concerns, we again took in the vehicle and replaced the wheel bearing, boot, rotor, and anti-skid sensor, again all under warranty. We admit that we did not have any service loaners available, but we did pay for a rental vehicle for you so that you were not left without transportation while your vehicle was in our care. We did have to mail documentation to you, but this was discussed with you prior to the work being authorized and you agreed to that course of action so that we could work as fast as possible to get your vehicle back on the road. We understand that this has been a rough experience for you, through no fault of our own or yours - sometimes, things wear out on vehicles, and we have taken every measure to take care of your vehicle as soon as an issue is brought to our attention. We're sorry that you feel the need to lash out at us, and again, we want to discuss the matter with you to put you at ease. Thank you.

Dec 04, 2023 -

Joan C responded

WRONG. Please do not share inaccurate information. You NEVER attempted to contact me. I have had one phone number on file since I purchased my vehicle. So you are either lying about leaving me a “voicemail”, or you left a voicemail with a wrong phone number. Which one is it? Is this another instance of ineptitude, or is this a demonstration of Garvey’s dishonesty!? Either way, it’s a joke. Secondly, I received confirmation from the BBB that Garvey Nissan hasn’t responded to my complaint. Only dishonest, shady businesses don’t respond to the BBB. Is this common practice at Garvey, or was the ball just dropped again? Furthermore, you cannot deny the fact that you released a vehicle to a customer that was NOT safe to drive. That is what’s at issue here. You can blather on all you want about how you went “out of your way” to provide a loaner vehicle (by the way, I had to get a RIDE to Enterprise and you did such a poor job at coordinating the rental vehicle that Enterprise asked for MY credit card information when I arrived) but at the end of the day, Garvey could have killed me. You’ve taken NO responsibility for your negligence, you have NOT contacted me and you are lying to the public. Shame on Garvey Nissan. A garbage response by a garbage dealership.

October 14, 2023

Garvey’s Nissan of Clarendon, Vermont made my new car purchase so pleasurable. Cody Parker was amazing from start to finish in the purchase of my car. Cody was patient every step of the way, even after I More

by helixlab12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cody Parker, Dawn Dimick, Savannah Petty, Zachary Horton, Jeremy Thurber, Lisa Towne, Kevin Carleton
Oct 16, 2023 -

Garvey Nissan responded

Jo, thank you so very much for your amazing review! We're thrilled that Cody helped you find the perfect car and was so informative that you kept finding new things to love. Enjoy your new ride!!

September 23, 2023

Outstanding experience at Garvey Nissan, my sales person was Amelia Valente. I highly recommend buying your next car at Garvey and from Amelia . She answered all of my questions and was very knowledgeable. More

by Bobby
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zachary Horton, Jeremy Thurber, Amelia Valente
Sep 27, 2023 -

Garvey Nissan responded

Thanks for your awesome review, Bobby! We're glad that Amelia was so informative and made sure you were totally comfortable switching to the EV lifestyle. Enjoy your new ride!!

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