Garvey Hyundai North

Was looking for a used car for my son, Gordon, who just moved back home. My father and I had three cars to look at, and one was a 2005 Hyundai Tucson GLS 4WD with over 100,000 miles. We saw the Tucson onli moved back home. My father and I had three cars to look at, and one was a 2005 Hyundai Tucson GLS 4WD with over 100,000 miles. We saw the Tucson online at usedcars.com Thurs. night and it looked really great. Friday at 11AM, we went to Garvey. Since our family has had multiple vehicles from Garvey, we decided to go there first. BRAD BERNARD came up and met us as we walked in. Brad treated us like VIP customers before he even knew us. We told him which car we were there to look at. They'd just gotten it in on trade, but he knew everything about the vehicle as he had sold it - one owner, and highway miles like we'd hoped for, so Brad had me and my Dad take it for a drive. He went through all the features of the car and asked questions about my son and what he needed the car for. When we went inside to talk more, BRAD'S knowledge, professionalism, and sense of humor were a 5+. We talked about people we both knew, and my father knew his family. (Small world.) I told Brad that this was our 1st stop of 3, and he smiled and said 'I will work with you to put your son in the right car right here. You won't need to go anywhere else.' Skeptical me, I just smiled back and thought 'we'll see...' Well, he talked about the many benefits of their Tucson and he said 'we can sit you in this car with a price that works for you.' He was quick to answer everything we asked and he DID work out a price we were happy with. The only hold up was that my son was working and couldn't look at it until Saturday AM. I put money down as a hold around 1PM and we left. A little while later, Brad called and said 'if Gordon can get his insurance cards tonight and email them to me, we can have plates on the car so he can drive it to work tomorrow. My son came home from work and found insurance. He sent a copy of the email to Brad. Brad said come up at 9AM when we open tomorrow (a Saturday), I'll have the plates on and I'll have Gordon at work by his 10AM start time. Gordon loved the Tucson, it was spotless inside and out and looked brand new even though it was a 2005. We had all the paperwork done by 10:05 and Gordon was just about on time for work PLUS he drove there with his new car! Brad came through on everything he said he would, and Garvey was great at moving things along. We were kept informed every step of the way. We were so impressed with Brad, that when the weather breaks and my son has a big cook-out, we invited Brad and his family to join us. Our whole car shopping excursion took less that 24 hours at Garvey with Brad, and we never did look anywhere else. Next trade-in for Gordon will be with Brad/Garvey. I have a 2012 Kia to which Brad said 'come see me when you want to trade and I'll sit you in a car that you'll be happy with. This time I wholeheartedly believe him and I'll be passing out his business cards from now on. More

Brad Bernard is accomodating, attentive, patient, and thorough. He has assisted us with past Hyundai automobile purchases and his sales demeanor and practices have been consistently professional. Hyu thorough. He has assisted us with past Hyundai automobile purchases and his sales demeanor and practices have been consistently professional. Hyundai should consider itself fortunate to have Mr. Bernard on its staff. More

Went in thinking I was going to give a salesman a run for his money, but he got me exactly what I was looking for. These guys are great in all aspect of the job, friendly, professional, they are ready to wor his money, but he got me exactly what I was looking for. These guys are great in all aspect of the job, friendly, professional, they are ready to work with you no matter the amount of work involved into it or how far they have go for it. Great job Terence :) Couple of bumps that almost didn't get me into my Veloster, but you and Bob did an awesome job. More

Adam was a great, knowledgeable, and awesome salesman!! Definitely will be referring people to him :) Keep up the awesome job!! Service department has been great to deal with also! Definitely will be referring people to him :) Keep up the awesome job!! Service department has been great to deal with also! More

This is the second time we have purchased a car from Garvey Hyundai Plattsburgh and we are still very happy. The sales staff is friendly and accommodating. Some places make you feel like a crazy drive Garvey Hyundai Plattsburgh and we are still very happy. The sales staff is friendly and accommodating. Some places make you feel like a crazy driver the way they want all sorts of information before you can test drive a car but here it was more important to let us drive the cars we were interested in and they were very accommodating. Once we had it narrowed down then we quickly and efficiently were given the information necessary about each car. We asked them to price out many different options, cars and years which they did efficiently and accurately. Terrance was very friendly, approachable and honest in his interactions with us. Jeff P was with a customer but offered help where he could. We came home discussed the options, determined what we could afford and called back, negotiated a very acceptable deal and picked the car up 3 days later (one was a Sunday). On pick up Jeff started of with paper work and even washed my old dirty license plates! Terrance finished up carefully explaining the paperwork and the options with the car and how to use them. What a great full service car deal and you can't beat the perks that come with Hyundai. Bluelink, roadside service, warranty, and the options that come with the cars. Terrance and Jeff were great. Go get a Hyundai! More

Adam Brunelle was very courteous, polite, knowledgeable, and patient. The company took care of registration, etc with the car. He took time to explain features in our new Hyundai Tucson 2014. I would rec and patient. The company took care of registration, etc with the car. He took time to explain features in our new Hyundai Tucson 2014. I would recommend him and dealership to family and friends. More

Adam is friendly, knowledgeable, confident and made the sale; an aggressive salesman, knew his stuff and was sure he could close the deal and he did. sale; an aggressive salesman, knew his stuff and was sure he could close the deal and he did. More

Brad is awesome!! I went in with a very short amount of time and he totally helped me out, and went above and beyond. I couldn't be more happier and i LOVE my new car! time and he totally helped me out, and went above and beyond. I couldn't be more happier and i LOVE my new car! More

Best experience I have ever had from a car dealership. I went to many dealers before this purchase. They out did them all in pricing, service and especially sales. Brad made the transition effortlessly and went to many dealers before this purchase. They out did them all in pricing, service and especially sales. Brad made the transition effortlessly and with gave me great confidence in what I was purchasing. More