Garnet Volkswagen
West Chester, PA
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213 Reviews of Garnet Volkswagen
I have not seen the level of Professionalism and excellent Customer Service like this at any Dealership in a long time. Natasha and Kyle treated me with the utmost courtesy and respect. There was excellent Customer Service like this at any Dealership in a long time. Natasha and Kyle treated me with the utmost courtesy and respect. There was no negative attitudes, aggressive sales tactics or any pressure feelings from either of them. They both should get salesperson and salesmanager of the year awards. I actually left a Volkswagon dealer in Turnersville, NJ where the Sales servie was so horrible, I was extremely apprehensive about coming to Garnet VW, let alone buying a car from Volkswagen. I had such a wonderful experience with them and they eased all of my concerns in a very friendly and professional, understanding manner. I will recommend Garnet VW to all my friends and family in the future, and they have earned my trust as a future continuing customer. More
Jordan was very responsive to my questions and responded quickly via email. The car was waiting for me upon my arrival. I got a good test drive and was in and out of the dealership within 30 minutes. I w quickly via email. The car was waiting for me upon my arrival. I got a good test drive and was in and out of the dealership within 30 minutes. I was very appreciative of that. I would recommend Garnet to others. More
Garnet VW is an amazing place to go and buy cars. The people is friendly, open, they don't trick you with hidden prices or extra tags, and they really can give you a good price in every single car you li people is friendly, open, they don't trick you with hidden prices or extra tags, and they really can give you a good price in every single car you like. The financing option is another good thing of Garnet and they have an special program for new residents that is very useful if you're new in the country. All the people there is always available to answer your questions. I made the deal with Natasha Stevens in one day, because she offered me a good price for my Golf from the beginning. And she also found exactly the car that I asked in just one day. She and her sales manager, Jerald, they're really efficient guys. I really recommend Garnet for all the people that likes VW. They're the best! More
Jason was very nice to deal with in selling my new vehicle. I did not feel any pressure during the deal and was pleasantly surprised at how everything flowed nicely. I do however, think he could hav vehicle. I did not feel any pressure during the deal and was pleasantly surprised at how everything flowed nicely. I do however, think he could have worked a little harder to get my business, but instead he left that more up to me to do the research. Overall, though the experience was far better than when I last purchased a vehicle 11 years ago. More
Natasha was very friendly and very professional. Even though it took three visits before I was ready to buy she always made herself available, and she emailed information to me between visits as promised though it took three visits before I was ready to buy she always made herself available, and she emailed information to me between visits as promised. She spent time explaining all the features of the car after I purchased it and if she didn't have the answer to a question on the spot, she immediately went to get it. I would definately go back. More
i took my car in for service that ended up being way more than i was willing to pay. the service guys were really knowledgeable and patient. then the sales guy, Jordan, helped me trade my car in and get a ne than i was willing to pay. the service guys were really knowledgeable and patient. then the sales guy, Jordan, helped me trade my car in and get a new car for a really great price. i was really pleased with my experience and would completely recommend to anyone i know. More
It was a great experience coming to Garnet. Erich Smith is extremely helpful on directing me to the optimal buying decision to me. He is also very knowledgeable and patient to answer all my questions about is extremely helpful on directing me to the optimal buying decision to me. He is also very knowledgeable and patient to answer all my questions about the car. Working with Erich was pleasant and it saved a lot of time and pain for my on car shopping! Overall I would recommend Garnet if you are in the process of car shopping. More
I had a great experience at Garnet! The sales people were SUPER nice and attentive and knowledgeable and were able to give me a great deal. I have been super happy with my car. The service department were SUPER nice and attentive and knowledgeable and were able to give me a great deal. I have been super happy with my car. The service department has also been great so far. I would definitely buy more cars from Garnet! More
I was treated extremely well with my visit. The staff was friendly and knowledgeable. I got all my questions answered and I believe I got a very good price on my car. I believe my salesman guided me in was friendly and knowledgeable. I got all my questions answered and I believe I got a very good price on my car. I believe my salesman guided me in the right direction and was open and very honest with me. I do not doubt my purchase at all. I am very happy with this car, and I owned a BMW. More
Anthony made my purchase easy--I had been to several car dealerships across Ohio and Pennsylvania. But he was one of the few to answer all my questions and thoroughly explain the make and model of the car dealerships across Ohio and Pennsylvania. But he was one of the few to answer all my questions and thoroughly explain the make and model of the car to me--I had known nothing about Volkswagens. He was patient and listened to my needs. He was the first to care more about me and my needs than pushing a product that wasn't necessarily a good fit for me. The job is straightforward--sell cars. But Anthony took it to the next level, he made me into a loyal customer. More