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Gardena Honda - Service Center

Gardena, CA

4.6
1,442 Reviews
Call Service Center (424) 340-9300

1,442 Reviews of Gardena Honda - Service Center

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May 17, 2024

Súper excelente Servicio todo muy bien explicado y con muchas respuestas ara cada pregunta mi amables. More

by ANAGARCIA246622
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
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May 20, 2024 -

Gardena Honda responded

Gracias Ana por tus amables palabras! Estamos encantados de saber que tuvo una gran experiencia con nuestro servicio. Proporcionar explicaciones y respuestas exhaustivas es nuestra principal prioridad. Apreciamos sus comentarios y esperamos poder servirle nuevamente en el futuro. Saludos, Elizabeth Bernaba Gerente de Relaciones con el Cliente ebarnabie@dwgardenahonda.com

May 17, 2024

Didn’t feel the worth of walking in this dealership after getting the most argumentative and with weird attitude customer service by the person called Jairo. He didn’t fill up the coolant as he promised that More

by shariqsyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Halay
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Jun 05, 2024 -

Gardena Honda responded

Shariq, We appreciate you updating your rating and we're glad we were able to address your concerns. Should you ever need anything in the future, please feel free to call me directly at 424-340-9120. I'm here to help. Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 16, 2024

The guy are very kind and the service it's great they worked as the schedule tks More

by JASLESY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm bad with names sorry
Report | Print
May 17, 2024 -

Gardena Honda responded

Hi Jaslesy, thank you for the kind words! We're thrilled to hear that you had a great experience with our team and that our service met your expectations. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 16, 2024

The service takes too long even for a simple oil change. It should not take 2+ hours. More

by ALFONSO.PEREZ.04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not want to name just do better
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May 23, 2024 -

Gardena Honda responded

Alfonso, Your time is valuable and we're disappointed to see an oil change took this long. It's important we provide more prompt service, which is why we'd like to learn more about when you stopped by, so we can address this with our team. At your convenience, please call me directly at 424-340-9120. I hope to hear from you Regards, Elizabeth Bernaba CRM Manager ebarnabie@gardenahonda.com

May 16, 2024

Alexis was professional, friendly and positive! I hope he gets recognized for this review as he was knowledgeable and polite. More

by CRAIG010275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
May 17, 2024 -

Gardena Honda responded

Hi Craig, thank you for taking the time to share your feedback about Alexis! We're thrilled to hear about your positive experience with our team member. We'll be sure to pass along your kind words to him. We appreciate your support and hope to serve you again soon! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 16, 2024

Great customer service. I was helped by Arthur, would recommend them always so helpful and fast service. More

by conniep89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arthur
Report | Print
May 17, 2024 -

Gardena Honda responded

Hi Connie, thank you so much for your kind words and for highlighting Arthur's excellent customer service. We're thrilled to hear that you had a positive experience with us and we appreciate your recommendation. We look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 16, 2024

Everyone was real nice! Thank you to William Lopez for making my experience with my 1st vehicle service smooth and easy. More

by THEBARBERRAFA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Lopez
Report | Print
May 17, 2024 -

Gardena Honda responded

Hi THEBARBERRAFA, we are thrilled to hear about your positive experience with William during your first vehicle service! We appreciate your kind words and look forward to providing you with exceptional service in the future. Thank you for choosing us! Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 16, 2024

The employees are extremely helpful! I like the updated waiting room! Great Service 👍. Excellent job! More

by FANOFSPORTS3434
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
Report | Print
May 17, 2024 -

Gardena Honda responded

Hi FANOFSPORTS3434, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you found our employees helpful and enjoyed our updated waiting room. We strive to provide great service, and we're glad we could meet your expectations. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 16, 2024

The service was completed within a reasonable time. The customer service provided was of good service More

by Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo
Report | Print
May 17, 2024 -

Gardena Honda responded

Y, thank you for your kind words! We are thrilled to hear that you had a positive experience with our team. Providing efficient service is our top priority, and we are glad to hear that we met your expectations. We appreciate your feedback and hope to serve you again soon. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

May 15, 2024

I’m Happy with the service Honda provided in a timely manner thank you so much More

by Ejimenez11307
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo
Report | Print
May 16, 2024 -

Gardena Honda responded

Hi Ejimenez11307, thank you for sharing your positive experience with Honda! We are thrilled to hear that you were satisfied with the service provided in a timely manner. We appreciate your feedback and look forward to serving you again in the future. Regards, Elizabeth Bernaba Customer Relations Manager ebarnabie@dwgardenahonda.com

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