Back

Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,730 Reviews

1,730 Reviews of Garden Grove Kia - Service Center

Sort by
October 16, 2024

Service at this Kia dealership is awesome. They went above and beyond the call of duty to ensure our happiness and satisfaction. Service Rep. Chris is a superstar. More

by musicmike714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris F. in Service
Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia provided you with exceptional service! Your satisfaction is our top priority, and we're thrilled we could exceed your expectations. Thanks for sharing this fantastic feedback!

October 15, 2024

Top notch service! I was in and out in under an hour. Jeremy was very nice and a true professional. These folks don’t forget the small stuff, like resetting the mileage More

by Imzadi62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy ⭐️⭐️⭐️⭐️⭐️, Rebecca ⭐️⭐️⭐️⭐️⭐️
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear about your positive experience at Garden Grove Kia! It's fantastic that Jeremy and the team provided efficient service while attending to all the details. Thank you for choosing us, and we look forward to serving you again!

October 15, 2024

Great experience overall! Chris helped me and I felt very relaxed being there, the lounge was clean and had plug ins for my laptop so I could work while waiting. Overall a goo More

by carlymoreland3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from Service
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that Chris and the team at Garden Grove Kia made your visit enjoyable! It's great you found our lounge comfortable for working while waiting. Thanks for sharing your positive experience with us!

October 15, 2024

Service tech was professional and made sure I was fully satisfied! This is why I will continue to come to this dealership for all of my service in the future! More

by hummertribe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service dept
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service tech provided you with a satisfying experience at Garden Grove Kia! We look forward to seeing you for all your future service needs.

October 15, 2024

This is my favorite dealership! It is quick and easy j literally bought my car in less then two hours , went in for service had the best rep helping me who was the kindest person I More

by JESSMILLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept Jeremy or guys who name starts w a j he was there 10/12 and was the kindest human beings ever !!! Promote that man! Best service man ever
Oct 16, 2024 -

Garden Grove Kia responded

Jessmillet, we're delighted to hear that your experience at Garden Grove Kia was smooth and enjoyable! We'll make sure to pass on your kind words to Jeremy. Thank you for recommending us!

October 15, 2024

Eric was great to work with. Very polite and had great communication to let me know about the progress of the work being done on my vehicle. More

by eeperez519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Martinez
Oct 16, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric provided excellent service and kept you informed throughout the process at Garden Grove Kia. Thank you for sharing your experience with us!

October 14, 2024

Excellent service. The service team is professional, knowledgeable, and courteous. Thank you, Garden Grove Kia! More

by NUTMEG448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Oct 15, 2024 -

Garden Grove Kia responded

We're delighted to hear that our service team at Garden Grove Kia provided you with excellent care. Thank you for the kind words and support!

October 14, 2024

I purchased my vehicle from this dealership and have service done at this dealership. I’m happy and satisfied with everything this dealership has done for me. More

by JHO4343
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance department
Oct 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your satisfaction with Garden Grove Kia! We're delighted to hear that both your purchase and service experiences have been positive. We look forward to continuing to serve you in the future!

October 10, 2024

I was very pleased with the customer service and courtesy Chris provided. He listened to my concerns and kept me updated throughout the repair process. More

by ekennethfischer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Oct 10, 2024 -

Garden Grove Kia responded

We're so pleased to hear that Chris provided excellent service and kept you informed during your visit to Garden Grove Kia. Thank you for sharing your experience with us!

October 10, 2024

This dealership is very clean, modern and well organized. Their waiting area is comfortable and inviting. More

by johnsterling17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Oct 11, 2024 -

Garden Grove Kia responded

John, we're delighted to hear you enjoyed the clean and modern atmosphere at Garden Grove Kia. Thanks for sharing your positive experience with us!

...
9
...