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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,815 Reviews

1,815 Reviews of Garden Grove Kia - Service Center

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December 13, 2024

So far my experience here at this dealership has been pleasant. With the exception of one particular service advisor. However, upon asking for someone else, I was helped with great customer care & servic More

by cmlbocanegra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, Chris
Dec 16, 2024 -

Garden Grove Kia responded

We're glad to hear that your experience at Garden Grove Kia has been pleasant overall. It's great to know our team was able to provide you with excellent customer care after the initial hiccup. Thank you for sharing your feedback!

December 13, 2024

Wonderful customer service, knowledgeable service consultant. Highly recommended Garden Grove KIA for service as well as sales. More

by Pletrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Dec 16, 2024 -

Garden Grove Kia responded

Thank you for the glowing recommendation! We're delighted to hear that our team at Garden Grove Kia provided excellent service. We look forward to assisting you again in the future!

December 12, 2024

Pleasant fast enjoyable experience. Everyone was very professional and proficient. Thank you for helping me remedy my issue and I will be back. More

by PH71403
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Dec 12, 2024 -

Garden Grove Kia responded

We're delighted to hear that your experience with Garden Grove Kia was pleasant and efficient! Our team is always here to help, and we look forward to welcoming you back in the future. Thank you for choosing us!

December 12, 2024

Love it had my oil change done there super fast and the technicians were very nice and friendly will definitely be doing my services there for now on More

by claudia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcos
Dec 12, 2024 -

Garden Grove Kia responded

Claudia, we're delighted to hear that you had a great experience with our team at Garden Grove Kia! We look forward to seeing you for your future services.

December 10, 2024

This dealership offers good service but is very pricey. And coupons always come in the mail after I’ve already had my car serviced, which is frustrating. More

by Sjoo57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy from service dept
Dec 11, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback about Garden Grove Kia. We understand the frustration with timing on coupons and will work to improve this aspect of our service. We're glad to hear that you're satisfied with the quality, and we appreciate your input!

December 10, 2024

my service writer mr. Franklin was quite frankly the nicest person i have met at a dealer. I had a minor concern, he promptly took care of me and i was out in 15 minutes. More

by anaheimtransam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Franklin
Dec 10, 2024 -

Garden Grove Kia responded

We're delighted to hear that Mr. Franklin provided you with such a positive experience at Garden Grove Kia! It's wonderful knowing he addressed your concern promptly and efficiently. Thank you for choosing us, and we look forward to serving you again in the future!

December 09, 2024

Great service! Christopher did a wonderful job communicating the services needed. The car was done quickly too. More

by drsoh2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided excellent communication and efficient service at Garden Grove Kia! Thank you for sharing your experience with us.

December 09, 2024

Employees were all very nice and helpful. Waiting room was nice & clean with water available while you wait. More

by bhinthelb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy, service dept.
Dec 09, 2024 -

Garden Grove Kia responded

Thank you for the review! We're glad to hear that our team at Garden Grove Kia made your visit comfortable and pleasant. We appreciate your feedback!

December 09, 2024

I didn't buy my car here because they didn't have a two wheel model in stock but, I read you would service my car anyway. I have a friend who knows the general manager and says he's a great guy. I was very More

by rtcrider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Dec 09, 2024 -

Garden Grove Kia responded

We're delighted to hear that you had a positive experience with our service staff at Garden Grove Kia! Even though we didn't have the model you were looking for, we're glad you're considering us for your future needs. We look forward to welcoming you back soon!

December 08, 2024

Great customer service, friendly and professional. I was helped as soon as I arrived and was not there waiting for service longer than needed. More

by JASMIN4TORRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Dec 09, 2024 -

Garden Grove Kia responded

Jasmin, we're delighted to hear that you received prompt and professional service at Garden Grove Kia. Thank you for sharing your experience with us!

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