Garden Grove Kia - Service Center

Service center and advisor performed the scheduled service in an expedient manner, as well as another unscheduled service (due to recall) which allowed me to maximize my service and time and saved me service in an expedient manner, as well as another unscheduled service (due to recall) which allowed me to maximize my service and time and saved me from having to make an additional trip. More

Honest but I really didn't like how expensive the maintenance was and there wasn't a lot that could be done to lower it. maintenance was and there wasn't a lot that could be done to lower it. More

While waiting for service rep to get us checked in our car battery died. The rep quoted us a price for new battery. We declined as the cost was very high. Rep tried to tell me that the price was compar car battery died. The rep quoted us a price for new battery. We declined as the cost was very high. Rep tried to tell me that the price was comparable to where I was going to buy batter. Dealer price was more than double the price, rep said he would give discount. We still declined. Service work was done, my wife asked if the car could be washed and rep said no because of the issue with the battery. When we picked up car, different rep said the car was fine and battery was safe to drive home. Will not work with that rep again. Wish I would have gotten the name of the rep when we picked up the car. Definitely would call him for next service. More

The staff was knowledgeable and understood our needs. They were very accommodating to our last minute request. They were very accommodating to our last minute request. More

I recently visited KIA Garden Grove’s service department, Luis Mendoza provided an excellent customer service! Luis Mendoza provided an excellent customer service! More

Great customer service, the wait time was not long, and a complimentary car wash was provided! complimentary car wash was provided! More

I recently had my Vehicle at Garde Groove KIA and was satisfied with the experience. The service team, particularly Luis Mendoza were knowledgeable, friendly, and kept me informed throughout the proces satisfied with the experience. The service team, particularly Luis Mendoza were knowledgeable, friendly, and kept me informed throughout the process. The maintenance work was completed efficiently and effectively, and the prices were competitive. I appreciated the thorough inspection and recommendations for future maintenance. More

My car always gets its service done on a timely manner thank you Luis for your assistance thank you Luis for your assistance More

Jeremy was great, he answered all my questions and was very helpful. Plus the service was quick! very helpful. Plus the service was quick! More

Service was great and they had my car done within an hour which was fantastic since I had to wait in the lounge. However, the lounge was very comfortable! Love the service I get from GG Kia! which was fantastic since I had to wait in the lounge. However, the lounge was very comfortable! Love the service I get from GG Kia! More