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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,815 Reviews

1,815 Reviews of Garden Grove Kia - Service Center

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January 02, 2025

All the team is helpful and very courteous. They get the job done! Thank you! More

by goofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2025 -

Garden Grove Kia responded

Here at Garden Grove Kia, we are always thankful for positive feedback from our customers. Thank you!

January 02, 2025

Christopher was a great service advisor fast, efficient and quality service no issues to note More

by mfesenmaier21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher (service)
Jan 02, 2025 -

Garden Grove Kia responded

Thank you for trusting Christopher and Garden Grove Kia with your business!

January 01, 2025

The staff were pretty friendly and helpful. The dealership was pretty clean. Although I wish they were more thorough with the car wish. I still had dust in my rims and they were a lot of water More

by pezmo41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wblesther Espin
Jan 02, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us at Garden Grove Kia! We're glad to hear that our team was friendly and helpful, and we appreciate your feedback on the car wash. We'll work on improving this aspect of our service. It's great to know scheduling an appointment was easy for you!

December 31, 2024

Luis was great! Very friendly, personable, and thorough when going over details to my vehicle. Excellent customer service and will definitely be returning to this lo More

by melisa gillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jan 02, 2025 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with excellent customer service at Garden Grove Kia! It's wonderful knowing you'll be returning for your next service. Thanks for sharing your experience, Melisa!

December 28, 2024

Fast. accuracy. Got the self washing ticket! Thank you. See you next year again in Garden Grove Kia More

by jason K
Recommend Dealer
Yes
Employees Worked With
Luis inService
Dec 30, 2024 -

Garden Grove Kia responded

Your review is music to our ears, Jason! Thanks for leaving Garden Grove Kia this wonderful praise!

December 27, 2024

Great Service and completed my vehicle in a timely manner. Our service representative was very professional and dedicated to providing the best service possible. More

by bthurston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Garden Grove Kia responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Garden Grove Kia provided professional and timely service. We appreciate your support and look forward to serving you again in the future!

December 27, 2024

Great customer service from my service advisor , he always keep me informed of the status of my Telluride More

by sergio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2024 -

Garden Grove Kia responded

Sergio, we're delighted to hear that your service advisor kept you well-informed at Garden Grove Kia. Thank you for sharing your experience with us!

December 27, 2024

Luis was awesome! ! Walked me through first time and everything the service team conducted on my visit. More

by moralesalexis97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Mendoza
Dec 27, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided you with an awesome experience at Garden Grove Kia! It's great to know he guided you through your first visit smoothly. Thanks for sharing your feedback!

December 24, 2024

The workers at the dealership were nice, helpful, and professional with the items they sell. More

by Jason Peterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emetrio (E.T.) Torrez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2024 -

Garden Grove Kia responded

Jason, thank you for reviewing Garden Grove Kia! Have a lovely day!

December 20, 2024

Luis was amazing, super helpful and knowledgeable, I never have an issue whenever I have a service! More

by bcunill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 20, 2024 -

Garden Grove Kia responded

Thank you so much for leaving Garden Grove Kia a five-star review! We are happy to hear that Luis was helpful. See you next time!

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