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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,735 Reviews

1,735 Reviews of Garden Grove Kia - Service Center

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February 16, 2024

Luis always has great customer service! ! He explains in detail what was done to my vehicle. I recommend this place ! More

by Evelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Feb 18, 2024 -

Garden Grove Kia responded

Evelin, we're delighted to know Luis provided you with excellent service at Garden Grove Kia! We appreciate your recommendation and look forward to assisting you in the future.

February 16, 2024

Everyone from management to mechanics are friendly and helpful. I was able to get to work by 8 after getting in early, at 7:30 am, taking the Lyft they called for me, Thank you! More

by s.arce65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
Report | Print
Feb 16, 2024 -

Garden Grove Kia responded

We're glad to know our team at Garden Grove Kia was able to assist you efficiently and get your day started right! Thanks for the positive feedback, we appreciate it.

February 15, 2024

Advisor showed initiative and commitment to solving any issue. Very helpful and informative on future services. More

by kevinbanuelos49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Feb 15, 2024 -

Garden Grove Kia responded

We appreciate your positive feedback! Our team at Garden Grove Kia is always ready to go the extra mile in providing excellent service. We're glad you found our advisors helpful and informative. Thanks for choosing us!

February 15, 2024

The man who helped me in service today--to get a recalled part taken out and the new one put in-- was excellent More

by pammcgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The person was in Service and did not have a nametag
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Feb 15, 2024 -

Garden Grove Kia responded

We're glad to know that you had an excellent service experience at Garden Grove Kia! Our team is always here to ensure your vehicle stays in top shape. Thanks for the positive feedback!

February 15, 2024

I had the arrive for my new Kia Sorento Hybrid and it was super easy! Minh was helpful and informative! More

by vanessa_hofmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Ngo
Report | Print
Feb 16, 2024 -

Garden Grove Kia responded

Vanessa, we're so glad to know that Minh was able to assist you with your new Kia Sorento Hybrid purchase at Garden Grove Kia. Thanks for sharing your experience - happy driving!

February 14, 2024

The gentlemen at repair dept extremely informative & courteous . They also pay attention to detail. Love the popcorn! Garden Grove Kis is also very clean. More

by mariagilliesabba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept. Don't remember names
Report | Print
Feb 14, 2024 -

Garden Grove Kia responded

Maria, we're glad to know our repair department at Garden Grove Kia provided you with excellent service. We take pride in keeping a clean environment and providing those little extras like popcorn! Thanks for your feedback!

February 14, 2024

We were impressed . Friendly staff. Clean waiting area. Clean Restrooms. Great coffee.we prefer this kia service center more than the one closest to our home.Answered al More

by rrazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain perez
Report | Print
Feb 14, 2024 -

Garden Grove Kia responded

It's great to know you had a positive experience at our Garden Grove Kia service center! We're glad we could impress with our friendly team and clean facilities. Looking forward to seeing you again next time!

February 14, 2024

I appreciate the good service always offered at this service department, Christopher was a great help More

by vasquezveronica118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher - Service Dept
Report | Print
Feb 14, 2024 -

Garden Grove Kia responded

We're glad to know you had a positive experience with Christopher at our service department here at Garden Grove Kia. Your feedback is greatly appreciated!

February 13, 2024

Service was fast and completed right the first time. Efrain helped out so much being able to get in when I needed and have it completed. More

by brandons9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EFRAIN - SERVICE
Report | Print
Feb 13, 2024 -

Garden Grove Kia responded

We're glad to know that you had a positive experience with Efrain and our team at Garden Grove Kia. We strive for efficient, quality service every time! Thanks for the review!

February 13, 2024

Staff is friendly and courteous. Knowledgeable. Ephraim in particular in the service department did a great job getting me in and out and getting the service done probably and correc More

by oc18ed66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ephraim in service
Report | Print
Feb 14, 2024 -

Garden Grove Kia responded

We're glad to know our team, especially Ephraim in the service department, provided you with a great experience at Garden Grove Kia. Thanks for acknowledging their hard work and dedication!

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