Garden Grove Kia - Service Center

I had an initial issue with my car that they couldn't replicate and diagnose, therefore, it wouldn't be covered under warranty. After speaking with both the dealer and Kia Corporate, they advised that if replicate and diagnose, therefore, it wouldn't be covered under warranty. After speaking with both the dealer and Kia Corporate, they advised that if the issue presented itself again, to take it in immediately to repair the issue. After a few weeks, the issue presented again, this time permanently damaging one of the features of the car. They confirmed the issue, and covered under warranty and received the car back same day. The technicians were helpful and responsive when I asked for updates. I wish that the issue would have been resolved the first time, but I understand their point of view when they couldn't replicate the issue. Other than that, everyone is friendly, they are quick and courteous. More

Brought my Telluride in for the 60K service and potential shock replacement. Service was done quickly and thoroughly Shocks were covered under warranty. Just going back to have them installed when they get t shock replacement. Service was done quickly and thoroughly Shocks were covered under warranty. Just going back to have them installed when they get the parts. More

Minh kept me updated on my car’s status and helped me when my car was ready for pick up! when my car was ready for pick up! More

I am impressed by the update and the timely manner in which , I was dealt which , I was dealt More

The dealership is clean, welcoming and the staff are attentive to any questions, comments or concerns you may have. attentive to any questions, comments or concerns you may have. More

The service department and the service writers are the best. So very polite. The dealership is so clean. best. So very polite. The dealership is so clean. More

My Kia Niro EV was not charging properly, Jeremy in service was very helpful and professional taking care of it, he even got my car washed. service was very helpful and professional taking care of it, he even got my car washed. More

My experience at the dealership with Minh was really positive he was a professional certainly positive he was a professional certainly More

Great experience. Super kind and knowledgeable. I will return. The customer service was great! Thank you. Super kind and knowledgeable. I will return. The customer service was great! Thank you. More