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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,861 Reviews

1,861 Reviews of Garden Grove Kia - Service Center

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February 15, 2025

Web was amazing and very helpful I drive all the way from Riverside to come to this Kia just for the service More

by lmulvihill951
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web
Feb 17, 2025 -

Garden Grove Kia responded

We're delighted to hear that Web provided amazing service at Garden Grove Kia! Thank you for making the trip from Riverside, and we appreciate your support. Safe travels in your new ride!

February 14, 2025

Professional and honest. Luis Mendoza gave me printouts, was very patient with me, and gave me clear explanations. I verified oil change before leaving Garden Grove Kia, and More

by kiasoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 14, 2025 -

Garden Grove Kia responded

Thank you for sharing your experience with us! We're delighted to hear that Luis and the Garden Grove Kia team provided such thorough and honest service. It's great knowing your 9-year-old Kia is in good hands, and we look forward to seeing you again!

February 14, 2025

Friendly and fast service. Very easy to work with. Nice and clean customer waiting area. More

by dagranillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Feb 14, 2025 -

Garden Grove Kia responded

Thank you for being such a great customer of Garden Grove Kia!

February 13, 2025

I had a fantastic experience at Kia Garden Grove with Mendoza. The entire process took only two hours, and I was in and out of the dealership in no time. More

by Nhu Pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Feb 13, 2025 -

Garden Grove Kia responded

We're delighted to hear that Mendoza made your visit quick and enjoyable at Garden Grove Kia! Thank you for sharing your experience, and we hope you're loving your new vehicle.

February 13, 2025

I brought my EV9 in for a recall and Christopher found two others that were needed. The recalls were performed quickly and I picked up my car later that same morning. Not only were the relevant recalls pe More

by ericibara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Fra
Feb 13, 2025 -

Garden Grove Kia responded

We're delighted to hear that Christopher and the Garden Grove Kia team made your recall experience smooth and efficient. It's great to know you appreciated the quick service and car wash for your EV9! Thanks for sharing this positive feedback with us!

February 12, 2025

Luis at garden grove Kia is the only person I would trust with the services I need for my car. Never try to up sale me on something I don’t need but will inform me in what services i might need in the future More

by MARYLOULE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 12, 2025 -

Garden Grove Kia responded

Mary, it's wonderful to hear that Luis has earned your trust at Garden Grove Kia! We're glad he provides honest and informative service. Thank you for sharing your experience with us!

February 12, 2025

Luis was amazing! He was super professional, and I couldn’t be happier with the maintenance service. Thanks so much! More

by salvadorbjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Feb 12, 2025 -

Garden Grove Kia responded

Salvador, we're delighted to hear that Luis provided you with such excellent service at Garden Grove Kia. Thank you for sharing your experience!

February 11, 2025

Great service! Web was the advisor and kept me informed and updated in a timely manner. He was professional, knowledgeable, and patient. The entire service staff is More

by DLGLICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web, Ruben, Chris, Andrea in service dept
Feb 11, 2025 -

Garden Grove Kia responded

Thank you for recognizing Web and the team at Garden Grove Kia! We're delighted to hear about your positive experience with our service staff. We'll be sure to pass along your shout-out to Ruben and Andrea as well!

February 11, 2025

Excelent services Nice greetings, clearly explain, on time . From 5/2023, first time I received the email from dealer with the correct email address. Thanks Chris More

by planle2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chirs (service Department)
Feb 11, 2025 -

Garden Grove Kia responded

We're delighted to hear about your positive experience with Chris and the team at Garden Grove Kia! It's great that you found our services excellent and communication clear. Thank you for choosing us, we look forward to serving you again in the future!

February 10, 2025

Everyone there is very pleasant, and they have a GREAT waiting lounge with impressively fast Wifi. More

by BradyD453
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! It's great to know that our team was pleasant and you enjoyed our waiting lounge.

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