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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,735 Reviews

1,735 Reviews of Garden Grove Kia - Service Center

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March 08, 2024

Kind employees who communicate well. They were timely in their work. I had to visit twice, though, when it would have been nice to have ordered the recalled parts before the first visit. More

by ryanspeterson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Apr 03, 2024 -

Garden Grove Kia responded

Ryan, we appreciate your feedback and are glad to know our team at Garden Grove Kia communicated well. We'll take note of your suggestion about ordering parts in advance for a smoother experience next time. Thanks!

March 07, 2024

Very friendly, fast and efficient service. Estimated wait time was spot on, and vehicle pickup process was very easy. More

by bnguyen1928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Mar 07, 2024 -

Garden Grove Kia responded

We're glad to know you found our service at Garden Grove Kia efficient and easy! Thanks so much for the positive feedback - see you next time!

March 07, 2024

Luis provided great service from check in till the end. Very detailed at explaining everything that I needed. More

by RANDY.ARES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 07, 2024 -

Garden Grove Kia responded

We're glad to know that Luis was able to provide you with detailed and excellent service at Garden Grove Kia. Thanks for the positive feedback!

March 05, 2024

My scheduled service was quick and efficient and the customer rep was very friendly and communicative! More

by JSANTOS65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Mar 05, 2024 -

Garden Grove Kia responded

We're glad to know your service visit at Garden Grove Kia was quick and efficient! Thanks for sharing your experience with us.

March 05, 2024

The service is always fast and the staf is friendly. They do good on communication. More

by amaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 05, 2024 -

Garden Grove Kia responded

Amaya, thank you for leaving Garden Grove Kia your positive feedback!

March 05, 2024

Booked a maintenance appointment for my Kia, service was quick and efficient, thank you garden groove Kia. More

by CARMENVIL690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 06, 2024 -

Garden Grove Kia responded

We're glad to know your service appointment went so smoothly! Thanks for trusting Garden Grove Kia with your business. Safe travels!

March 03, 2024

Best dealership in Southern California, in my opinion. Purchased my csr here and got it serviced here. Bother were good experiences. More

by mambriz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain in service
Mar 04, 2024 -

Garden Grove Kia responded

We're so glad to know you had a positive experience both purchasing and servicing your car at Garden Grove Kia. Thanks for considering us the best dealership in Southern California!

March 02, 2024

Service was done quickly and the waiting area was a very comfortable and clean place to wait. More

by ANTOINETTE.PARIS
Recommend Dealer
Yes
Employees Worked With
Service Dept were all
Mar 04, 2024 -

Garden Grove Kia responded

Antoinette, we are glad to hear that our team provided excellent service. Thank you for choosing Garden Grove Kia.

March 01, 2024

Great service and communication. Service took a little longer than expected but communication throughout the process was good and waiting room was excellent. More

by jenny.y.yang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2024 -

Garden Grove Kia responded

We appreciate your feedback and patience during the service process at Garden Grove Kia. It's great to know that you were satisfied with our communication and waiting room facilities. Thanks for choosing us!

March 01, 2024

The ambiance was great and I was extremely pleased with the lobby and its amenities. More

by bettyr89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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