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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,735 Reviews

1,735 Reviews of Garden Grove Kia - Service Center

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March 15, 2024

It was good. They were able to tell me the problem quickly & fix the issue. It would’ve been nice to get a rental instead of driving back & forth with the car. More

by ninnethpalomo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Jeremy & Chris
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March 15, 2024

Luis was so helpful I would definitely come back and recommend him to anyone! Loved More

by calderonnathaly5.31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 15, 2024 -

Garden Grove Kia responded

Thank you for reviewing Garden Grove Kia! We will pass along your feedback to Luis. Safe travels!

March 15, 2024

This dealership has been my go to for many years and they’re consistently great. Efrain was especially helpful and patient during my last visit and was able to quickly help me with my car troubles. More

by AIMEOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Mar 18, 2024 -

Garden Grove Kia responded

We're glad to be your go-to dealership and that Efrain was able to assist you during your last visit at Garden Grove Kia. We appreciate the positive feedback!

March 15, 2024

The people at the service dept. were very helpful and nice to me and my mother. More

by garcia.karen20016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Garden Grove Kia responded

It was our pleasure to assist you. Thank you from all of us here at Garden Grove Kia!

March 13, 2024

I come to the service department every month. At least for an oil change, and Luis Mendoza always takes care of me. More

by JOHN LOPEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2024 -

Garden Grove Kia responded

John, it's great to know that Luis and our service department at Garden Grove Kia consistently provide you with excellent care. We appreciate your loyalty!

March 12, 2024

Excellent service. Andrea and Chris took care of me, put me in a rental and got my car in and out fast. They are very communicative and called me as soon as they found More

by ahayoufoundme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Villa, Chris Franklin
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Mar 12, 2024 -

Garden Grove Kia responded

We're delighted to know that you had an excellent experience with our team at Garden Grove Kia. It's great to see how much you appreciated the communication and quick service from Andrea and Chris! Thanks for sharing your positive feedback. We look forward to serving you again in the future!

March 12, 2024

Great customer service, Luis was communicative about car status and worked with me to pickup my car at my convenience. More

by Krishna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Mar 12, 2024 -

Garden Grove Kia responded

Krishna, we're glad to know Luis provided excellent service and made your experience at Garden Grove Kia convenient. Thanks for sharing!

March 12, 2024

I felt welcomed since the moment I arrived to the service department. Agent explained to me in detail the recommended service for my car and the different option available to pay for it. It was quick and eas More

by RANA111571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez / 277
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Mar 12, 2024 -

Garden Grove Kia responded

We're glad to know you felt welcomed and well-informed at our service department here at Garden Grove Kia. We aim for a quick, easy experience with clear options. Thanks for the positive review!

March 11, 2024

Excellent customer service nice waiting room with free coffe. Service was performed on schedule. Very satisfied More

by GABYRODRIGUEZ2225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Report | Print
Mar 12, 2024 -

Garden Grove Kia responded

Gaby, we're delighted to know you enjoyed the service and amenities at Garden Grove Kia. Thanks for sharing your satisfaction with us!

March 11, 2024

Got at the shop and my car was received exactly at the appointment time. I was told it would take 1.5 to 2 hrs, and I got the confirmation on time. Kind and very professional team. More

by Emma Macias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Aguirre
Report | Print
Mar 11, 2024 -

Garden Grove Kia responded

Emma, we're glad to know that our team at Garden Grove Kia was punctual and professional during your visit. Thanks for sharing your positive experience!

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