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Garden Grove Kia - Service Center
Garden Grove, CA
1,735 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,735 Reviews of Garden Grove Kia - Service Center
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Verified Customer
March 25, 2024
21 March 2024 - White Kia Sportage Hybrid 2023 After attending a scheduled service for a filter and oil change the next day, my car pretty much stopped running. You can see the errors. It looks like the attending a scheduled service for a filter and oil change the next day, my car pretty much stopped running. You can see the errors. It looks like they forgot to tighten some bolts and rods. And all the people are paying them to do it. I think it's best not to visit their service because you will get a broken car afterward. I am in critical condition because of what happened. I bring the car in again to fix the issues the service left me with and the next day they tell me the car is absolutely fine. They just blatantly lied to my eyes. I have tons of proof: oil puddle from my car, errors on the control panel. Again, I came to get my car serviced and they broke it for me. They didn't screw in the oil filter. More
by Maksim Belobrov
Employees Worked With
JACOB AGUIRRE; Fernando Maya
March 22, 2024
You know the kia soul has oil issues. My year is affected. They should replace my engine immediately. I have purchased two kia souls trying to get a good one. Now it is time for kia to s My year is affected. They should replace my engine immediately. I have purchased two kia souls trying to get a good one. Now it is time for kia to step up. Help me. Do the right thing. Now I need to get a xxxx lawyer. Not sure of the employees I spoke to. More
by JIVETIME
Employees Worked With
Chris Mcgregor
March 21, 2024
I went in this week for regular servicing and everything went very smoothly. Chris took care of me immediately, told me how long it would take and he was spot on. went very smoothly. Chris took care of me immediately, told me how long it would take and he was spot on. More
by ALYSON.EMERY.ZAHN
Employees Worked With
Chris in the service department.
March 21, 2024
Christopher was very helpful, knowledgeable and accommodating as I am currently dealing with a physical disability. My only issue, which is not on him, is receiving coupons in the mail that quote accommodating as I am currently dealing with a physical disability. My only issue, which is not on him, is receiving coupons in the mail that quote one price and then show up thinking I am getting the price on the coupon and being told it does not apply to my type of vehicle. I do not recall the coupon flyer stating only applies to specific vehicles/drive type. More
by janeecheree
Employees Worked With
Christopher Franklin
