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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,735 Reviews

1,735 Reviews of Garden Grove Kia - Service Center

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April 12, 2024

Always have a great experience here. This was my second car purchase from GG Kia. Everyone I’ve worked with has been very nice. However, I waited for almost 4 hours for my scheduled se More

by kathi.campbell6
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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April 11, 2024

Luis from garden grove kia is always very friendly and helpful, answers my questions honestly. More

by CHRISTINAGARCIA400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Apr 11, 2024 -

Garden Grove Kia responded

Christina, thanks for the shout-out to Luis from our Garden Grove Kia team! We're glad to read your service experience was a positive one. Take care!

April 11, 2024

The service is always great and the establishment cost is right on. I don't think the car wash is the best. it does not do a good job on cleaning. More

by FJBUSH3133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Apr 11, 2024 -

Garden Grove Kia responded

We appreciate your feedback! It's great to know you're satisfied with our service and pricing at Garden Grove Kia. We'll take note of your comments about the car wash - always looking for ways to improve. Thanks again!

April 11, 2024

They provided a friendly service and communicated well. I appreciate the work that was done. More

by cjneichez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Mcgregor, Justin Fernandez
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Apr 11, 2024 -

Garden Grove Kia responded

Thank you for choosing Garden Grove Kia for your service needs! We appreciate your five-star review.

April 11, 2024

They were helpful and service was pretty quick. They explained the process to me well, too. More

by alewis785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
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Apr 11, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia, and for your business. We are grateful to have you as a customer!

April 10, 2024

Good and quick service. Provides updates and gets it done. Very satisfied with work that was done More

by KIR.9696
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afrin Perez
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Apr 10, 2024 -

Garden Grove Kia responded

These are all things we love to hear! Thank you for supporting Garden Grove Kia with your business and 5-star review.

April 10, 2024

Luis was my advisor for my car being serviced. He was friendly, explained everything that needed to be done on my car, gave me a detailed outline of the costs before I committed to buying any extr More

by sarpotdarchelsey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis From Service
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Apr 10, 2024 -

Garden Grove Kia responded

We're glad to know that Luis and our team at Garden Grove Kia were able to provide you with a detailed, friendly service experience. It's great hearing your car was ready in a timely manner! Thanks for the review and we hope to see you again soon.

April 10, 2024

My service on my car is always done in a timely matter. Luis is always friendly highly recommend him as your service advisor More

by lupe77.lm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza service Department
Report | Print
Apr 10, 2024 -

Garden Grove Kia responded

We're glad to know that Luis and our team at Garden Grove Kia have been able to provide you with timely service. Thanks for recommending us, we appreciate your support!

April 09, 2024

Standard semi-annual maintenance, nothing special, bring it in and they give it the once over.... More

by DONALDHIX999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No idea
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Apr 09, 2024 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia. We appreciate your four-star review and look forward to your next visit.

April 09, 2024

My Service manager is very Courteous and professional. He was very knowledgeable regarding the services needed for my vehicle and currect recall info. More

by ejgporsona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Report | Print
Apr 09, 2024 -

Garden Grove Kia responded

We're glad to know that our service manager at Garden Grove Kia was able to provide you with the information and assistance needed for your vehicle. Thank you for sharing this positive feedback!

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