Garden Grove Kia - Service Center

Was not fast and did the appointment time mattered little. Took 2+ hours for an oil change and I regret paying for the dealer oil changes every time I am in need of one. Nothing against GG but I was little. Took 2+ hours for an oil change and I regret paying for the dealer oil changes every time I am in need of one. Nothing against GG but I was told I could use the oil changes at any Kia and now cant as Riverside will not take my plan More

Jeremy was friendly and helpful in explaining the recall service. The service writers are good at GG Kia. service. The service writers are good at GG Kia. More

Thank you very much for the good service, fast and on time, I like the service of that company in Garden Grove time, I like the service of that company in Garden Grove More

Great customer service and knowledgeable staff. Service and attention was focused and prompt. Thank you. Service and attention was focused and prompt. Thank you. More

Excellent service. Christopher is very attentive and is accommodaing. Made a mistake with scheduling but he made sure that my car will be serviced. Christopher is very attentive and is accommodaing. Made a mistake with scheduling but he made sure that my car will be serviced. More

Very good service center. Always helpful and friendly. Kept me informed about the status of my repair. Provided me with a Lyft to my home so I would not have to wait at the d Always helpful and friendly. Kept me informed about the status of my repair. Provided me with a Lyft to my home so I would not have to wait at the dealer while car was being serviced. More

The service was excellent! The workers were all very kind and answered all of the questions that I had in depth. The service was very fast and efficient! The workers were all very kind and answered all of the questions that I had in depth. The service was very fast and efficient! More

There was one friendly person in the entire dealership, everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia everyone else had zero customer services skills, 5 of the 7 people who worked with us didn’t bother with a simple greeting, it appears as though Kia has no value in customer relations, there were only one or two redeeming employees that seemed even genuinely amicable while speaking to me, the rest couldn’t be bothered with even a hi, how are you — as someone who has been in customer services for over 18 years, the experience was offensive More

Luis was super helpful and extremely friendly! First time at this dealership and made me feel at home. First time at this dealership and made me feel at home. More

Jacob was my service adviser who I am very pleased with. He was friendly, professional, no pressure which I truly appreciate. Explained and answered all my questions. I would highly recommend this dealershi He was friendly, professional, no pressure which I truly appreciate. Explained and answered all my questions. I would highly recommend this dealership. More