Garden Grove Kia - Service Center
Garden Grove, CA
1,895 Reviews of Garden Grove Kia - Service Center
My service advisor Jeremy was fantastic and guided me through a potential engine recall issue. Turns out the engine was bad and it was indeed covered under the recall by Kia. Jeremy told me it would be through a potential engine recall issue. Turns out the engine was bad and it was indeed covered under the recall by Kia. Jeremy told me it would be about a week to get the engine and about a week to get it swapped. Exactly two weeks later he called and said my car was ready for pickup. I've been here multiple times for service and am always pleased by the professionalism of the service advisors and maintenance professionals. I drive past multiple other Kia dealers specifically to go to Garden Grove Kia. More
Quick and easy service. Jeremy was professional and friendly. It was raining that day so he gave me a car wash voucher for another time. Great service, thank you! Jeremy was professional and friendly. It was raining that day so he gave me a car wash voucher for another time. Great service, thank you! More
Jeremy was my customer service rep. Everything about him from his warmth and his smile and personality welcome me when we first met. He made me feel comfortable understood and that he w Everything about him from his warmth and his smile and personality welcome me when we first met. He made me feel comfortable understood and that he was going to take charge of my car and make sure it was done properly. Amazingly, the service was actually done in under the amount of time that they had predicted. Such a great experience I'll totally come back again More
Very happy with their car service! Quick, friendly service and truly care about the customer. Quick, friendly service and truly care about the customer. More