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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,895 Reviews

1,895 Reviews of Garden Grove Kia - Service Center

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March 21, 2025

very good dealer i have dealed with. Professional and very good service. Highly recommended. great More

by Dat Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Mar 24, 2025 -

Garden Grove Kia responded

We are grateful to have earned your business, Tran. Thanks for taking the time to leave us a review! - The Garden Grove Kia Team

March 18, 2025

My service advisor Jeremy was fantastic and guided me through a potential engine recall issue. Turns out the engine was bad and it was indeed covered under the recall by Kia. Jeremy told me it would be More

by John H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Mar 18, 2025 -

Garden Grove Kia responded

John, we're delighted to hear that Jeremy and the team at Garden Grove Kia provided such excellent service during your visit. It's great knowing you trust us with your vehicle needs, even passing by other dealerships to do so. We appreciate your loyalty and look forward to serving you again!

March 18, 2025

eric was very helpful in the service department. I would highly recommend hi to anyone. More

by Mike Warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 18, 2025 -

Garden Grove Kia responded

Mike, thank you for leaving Garden Grove Kia a five-star review! We are glad that Eric was helpful and we'll pass your kind words along. See you next time!

March 17, 2025

Helpful and personable staff. The staff seemed happy and appeared to get along well.na More

by agenfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall the person’s name.
Mar 17, 2025 -

Garden Grove Kia responded

We couldn't ask for a better review of Garden Grove Kia. Thanks so much, Agenfield!

March 17, 2025

Quick and easy service. Jeremy was professional and friendly. It was raining that day so he gave me a car wash voucher for another time. Great service, thank you! More

by justjake22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox
Mar 17, 2025 -

Garden Grove Kia responded

Jake, we're delighted to hear that Jeremy provided you with such great service at Garden Grove Kia. We hope the car wash voucher comes in handy on a sunnier day! Thanks for sharing your experience!

March 15, 2025

Jeremy was my customer service rep. Everything about him from his warmth and his smile and personality welcome me when we first met. He made me feel comfortable understood and that he w More

by catraeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Customer Service
Mar 17, 2025 -

Garden Grove Kia responded

We're delighted to hear that Jeremy provided such a welcoming and efficient experience at Garden Grove Kia! It's great to know you felt comfortable and well taken care of. We look forward to seeing you again for future visits!

March 14, 2025

Very happy with their car service! Quick, friendly service and truly care about the customer. More

by imeldahernandez87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emetrio (E.T.) Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khristina Esqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Biggers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Mosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Garden Grove Kia responded

Thank you for your confidence in Garden Grove Kia and for your business. We are grateful to have you as a customer!

March 14, 2025

Luis took grate care of me and was extremely professional. Thanks to him my experience was a good one and I’ll be back because of that. More

by Ron Diaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Mendoza
Mar 14, 2025 -

Garden Grove Kia responded

Ron, we're delighted to hear that Luis provided you with such a positive experience at Garden Grove Kia. We look forward to welcoming you back in the future!

March 14, 2025

Chris was very communicate and helpful during my service. He provided timely updates and demonstrated excellent customer service More

by krause.savannah
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 15, 2025 -

Garden Grove Kia responded

Savannah, we're delighted to hear that Chris provided excellent service during your visit to Garden Grove Kia. Thank you for sharing your experience with us!

March 14, 2025

Very good and professional service. Fast from the moment of the appointment scheduled to the moment I picked my car up. More

by bertechoperations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Fox / Alexis Rodriguez
Mar 15, 2025 -

Garden Grove Kia responded

We're delighted to hear that you experienced fast and professional service at Garden Grove Kia! Thank you for sharing your positive feedback with us. Safe travels in your vehicle!