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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,733 Reviews

1,733 Reviews of Garden Grove Kia - Service Center

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June 27, 2024

Service was prompt attended Cristopher courteous and the service was in the promised frame time. Thank you Garden Grove Kia! More

by Dandusca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristopher
Jun 27, 2024 -

Garden Grove Kia responded

We're glad to hear Cristopher provided prompt and courteous service at Garden Grove Kia. Thanks for the great feedback!

June 20, 2024

Always a great time experience friendly service and always on point to service my car needs More

by angelachacon5270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Perez
Jun 21, 2024 -

Garden Grove Kia responded

Angela, we are grateful for your review. Thank you from all of us at Garden Grove Kia!

June 20, 2024

I made an appointment for the weekend. Got there in time and they took me in right away. Great customer service, they washed my car at the end of the service. They have friendly staff as w More

by ocortez83@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jun 21, 2024 -

Garden Grove Kia responded

We're delighted to hear you had a great experience at Garden Grove Kia! Our team is always here to provide excellent service and ensure your visit goes smoothly. We are looking forward to seeing you again soon!

June 20, 2024

Great service and always helpful answering my questions. Sometimes pushy with unnecessary services but offers discounts. More

by peterbingley1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aldo Orea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Garden Grove Kia responded

Peter, thanks for the feedback! We're glad to hear you found our service helpful at Garden Grove Kia. We'll take your comments about unnecessary services into consideration and appreciate your understanding.

June 19, 2024

Chris was awesome! Super friendly and incredibly helpful. Fast and responsive. Outstanding service overall! Would recommend. More

by cjackson0281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Jun 21, 2024 -

Garden Grove Kia responded

Thanks for the glowing review! We're delighted to hear Chris provided outstanding service at Garden Grove Kia. We appreciate your recommendation and hope to see you again soon!

June 19, 2024

Christopher was awesome. He explained everything and what I needed done. Got my car taken care of and was out of there quick. Good customer service fast and efficient. Thank More

by tasialauti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 20, 2024 -

Garden Grove Kia responded

We're delighted to hear that Christopher provided you with fast and efficient service at Garden Grove Kia. Thanks for sharing your positive experience!

June 19, 2024

They were very good and professional. I wish though they were able to do a complimentary car wash More

by jodi.baldridge
Recommend Dealer
Yes
Employees Worked With
Christopher
Jun 21, 2024 -

Garden Grove Kia responded

We are so happy that our Garden Grove Kia team delivered an excellent experience. Thank you, Jodi!

June 18, 2024

Luis helped me when I needed maintenance service for my 2021 telluride and he was amazing! He was very helpful and was very genuine in providing me with the best customer support. He explained everything t More

by melethtan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jun 18, 2024 -

Garden Grove Kia responded

We're delighted to hear that Luis provided such excellent service during your visit to Garden Grove Kia. Thanks for sharing your experience!

June 18, 2024

Efrain was very nice. He said the car would be done within 2 hours and was done in about an hour and 15 mins More

by Pimental.bm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain
Jun 18, 2024 -

Garden Grove Kia responded

Thanks for sharing your experience! We're glad Efrain and the Garden Grove Kia team could get you back on the road so quickly. We appreciate your feedback!

June 18, 2024

Jeremy was very helpful and knowledgeable, and work was done fairly quickly. Good experience overall. More

by dawnlivaudais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Jun 18, 2024 -

Garden Grove Kia responded

We're glad to hear Jeremy provided helpful and knowledgeable service at Garden Grove Kia! Thanks for sharing your positive experience with us.

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