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Garden Grove Kia - Service Center

Garden Grove, CA

4.6
1,895 Reviews

1,895 Reviews of Garden Grove Kia - Service Center

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November 05, 2024

Eric was very helpful. Will definitely be returning back to this dealership for any future services More

by acevedo.diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 05, 2024 -

Garden Grove Kia responded

Thank you for sharing your positive experience with Eric at Garden Grove Kia. We look forward to assisting you again. Safe travels!

November 01, 2024

I had a great first time experience at the garden Grove Kia. Eric was great at explaining everything. Thanks More

by meganamaya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service
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Nov 01, 2024 -

Garden Grove Kia responded

We're delighted to hear that Eric made your first experience at Garden Grove Kia a great one! Thank you for sharing, and we hope to see you again in the future.

November 01, 2024

This is by far the best service center in Orange County. Chris and the other staff st the front desk were very helpful. The mechanics fixed my car in a timely manner. Will definitely be back. More

by Alicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris at front desk
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Nov 04, 2024 -

Garden Grove Kia responded

Alicia, we're delighted to hear that Chris and the team at Garden Grove Kia provided you with such excellent service. Thank you for your kind words, and we look forward to seeing you again!

November 01, 2024

Someone so friendly to me and taking care of me good service thanks for all More

by trucdoan0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christ
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Nov 04, 2024 -

Garden Grove Kia responded

Thank you for the positive review of Garden Grove Kia! We appreciate your trust in our team!

November 01, 2024

Professional and polite. They are happy to answer all questions. This will be my main spot to have my ev repaired More

by milene.mg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Nov 01, 2024 -

Garden Grove Kia responded

We're delighted to hear that our team at Garden Grove Kia provided professional and polite service! We're here for all your EV repair needs, so feel free to reach out anytime. Thank you for choosing us as your go-to spot!

October 31, 2024

Good service, Kris was great and attentive as well as the other employees. Would recommend More

by ALEXISGONZALEZ76217
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kris
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Nov 01, 2024 -

Garden Grove Kia responded

Thank you for sharing your recommendation of Garden Grove Kia! We're glad you can count on Kris and the team to provide top-tier service.

October 31, 2024

I was helped by the service representative named chris. He did a really good job in knocking some prices off for my 60,000 mile maintenance. More

by The Sperm mo-bile.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service
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Nov 01, 2024 -

Garden Grove Kia responded

We're glad to hear that Chris was able to assist you with your 60,000-mile maintenance at Garden Grove Kia. It's great when our team can provide excellent service and savings for our customers!

October 31, 2024

Great experience with Sam. Great customer service and professionalism. I will always come back here More

by zanieraldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Carmona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Garden Grove Kia responded

We're elated to hear that our team demonstrated our commitment to customer service! Thank you for your loyalty to Garden Grove Kia.

October 30, 2024

Service center and advisor performed the scheduled service in an expedient manner, as well as another unscheduled service (due to recall) which allowed me to maximize my service and time and saved me More

by burberrygirl_7
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Web Espinoza
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Oct 31, 2024 -

Garden Grove Kia responded

We're glad to hear that our service center and advisor at Garden Grove Kia were able to efficiently handle both your scheduled and recall services. It's great when we can help save you time with a single visit! Thank you for choosing us, and we're here whenever you need further assistance.

October 30, 2024

Honest but I really didn't like how expensive the maintenance was and there wasn't a lot that could be done to lower it. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
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Nov 15, 2024 -

Garden Grove Kia responded

Thank you for sharing your feedback about Garden Grove Kia. We understand that maintenance costs can be a concern, and we appreciate your honesty. If there's anything specific you'd like to discuss or explore further, feel free to reach out!

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